Windows 2012 R2 + Backup Exec 2014 + SQL 2012

[fords_2014]

Hi

I am in the process of testing a deployment using the above systems.  When I do a full system backup of the sql server it hangs on the sql database "reportservertempdb".  The sql server processor locks out at 100% and the only way to clear the job is to restart the backup exec services on the media server and power cycling the sql server.

I have tried removing and the re-installing the agent, a manual sql backup of the database in question works fine.

Does anyone have any ideas?

Thanks

[CraigV]

Hi,

Make sure that Advanced Open File Option is not being used in the job, and that you have configured the BE service account with permissions as per the TN below:

http://www.symantec.com/business/support/index?page=content&id=TECH23689

Thanks!

[fords_2014]

Hi

Have just tried to run the backup with AOFO turned off and it fails at the same database again, account being used for the backup testing is domain admin (will be restricted later).

Thanks

[VJware]

Any errors/warnings on the SQL server during the backup time period ?

Does the backup complete if the option to run consistency check of the DBs is disabled ?

[fords_2014]

The DBCC checkdb completes with no errors, i then get a couple of events advising that the report server can't connect to its database then the following events:-

VSS Event 13

VSS Event 8193

Followed by a bunch of Event ID's 6016

I am just trying to work out wha the VSS errors mean

[pkh]

This "reportservertempdb" looks like a temp database created by some application, perhaps it does not need to be backed up. You should check with the application/databases owner

[fords_2014 · Accepted solution]

The database server contained a database that was crashing on the DBCC Check only found it as was connected to the server when as it started to fail.  Nothing to do with backup exec.

Thanks to all for your help.