we use Symantec Backup Exec 2010 on an Windows SBS2011 Server.
Suddenly Windows Update stops and i get the error 80070020, i dont know if this happen
after installing Service Pack3 for Backup exec.
I search at the web for some solution and find those information:
Is there an solution available?
thanks a lot
There are few workarounds such as the following:
A)Uninstall CPA Agent, reboot, Run Windows Update, reboot, Install CPA Agent, reboot.
B) Open Registry on the server where CPS Agent is installed.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\CpsFsJnl\
Change the Start value from 2 to 4
Run Windows Update to Patch the OS.
Set the Registry key Start value back to 2
Thank you for solving this for me. I was having a problem with several 64 bit 2008 R2 Servers patching (error: 80070020), and they all run BE 2010 R3. I tried the "Fix-it" and "Update Diagnostic Tool" from Microsoft, along with recreating the SoftwareDistr. folder, running chkdsk and SFC scans (both came back clean), and a few other things that I saw online. I was about to get Microsoft involved before I stumbled upon this post. I disabled the CpsFsJnl, rebooted, and just like that the servers were patching again successfully.
What are the effects of disabling CpsFsJnl? I would like to keep it disabled so we can keep updates going, and I do not see a fix for this issue from Symantec (this is the only place its even mentioned).
Any info will help. Thanks!