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tape library detected as stand alone tape...

derell
Level 3

hi, 

 

i have a smal probleme on my BE 11d for SBS.

i have 2 tape drive:

1 autoloader DLT4000 with one tape drive and 7 slots

1 SLDT-1 stand alone drive.

 

BE detect SDLT-1 drive correctly.. but for the autoloader, it detect only the drive as standalone drive too !!!

 

before i install the SDLT-1 drive, the autoloader worked fine..i try to uninstal this drive without more success..

the SDLT drive and DLT4000 autoloader is good detected  by windows device manager without error.

  

one more question:

- where to find the symantec driver ? is these drivers are for the windows device manager ?

 

thank for all help ! 

3 REPLIES 3

Ken_Putnam
Level 6

You can get the latest Driver Pack from here

 

http://www.symantec.com/business/support/downloads.jsp?pid=15047

 

Filter for your version and Driver

 

 

don't have a clue why adding a stand-alone SDLT would cause BackupExec to lose the Loader, tho

derell
Level 3

hi, thank a lot for the driver link..

 

i have completely removed all clues of drives and loader in the system then reinstall it...(i see the procedure in some symantec document.)

->same result. 

 

then i check the adamm.log file.. and found this :

[6872] 01/29/09 07:18:12.289 Device Discovery:

 

Scsi Address

Prt :Bus :Tar :Lun   Attributes

-------------------  -------------------------------------------------------------------------------

 

0003:0000:0005:0000  Device Name             ""

                     Secondary Name          "\\.\Changer0"

                     Primary Inquiry         "ADIC    FastStor DLT    D116"

                     Serial Number           ""

                     Device Flags            KSCSI

                     Device State            1, Offline, ERROR = 0x0000007B (ERROR_INVALID_NAME)

 

0003:0000:0006:0000  Device Name             "\\.\Tape0"

                     Secondary Name          "\\?\scsi#sequential&ven_quantum&prod_dlt4000&rev_d782#5&163f82e0&0&060#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}"

                     Primary Inquiry         "Quantum DLT4000         D782"

                     Serial Number           "Quantum DLT4000         CXA24R3955"

                     Device Flags            KSCSI, SN(TYPE 0)

                     Device State            3, Online

 

                     Device IDs              1002, {7C47AA99-A377-49AF-BAFF-A0842B47413A}

                     Device Name             "Quantum 1"

                     Device Type             67141633, "DLT 32K (32K,10,0,HU)"

                     Device Features         0x000BEA7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,SBS,DC,SDC,TA,HU,RR

                     Device Element          0, 0

 

-------------------  -------------------------------------------------------------------------------

 

0004:0000:0003:0000  Device Name             "\\.\Tape1"

                     Secondary Name          "\\?\scsi#sequential&ven_quantum&prod_superdlt1&rev_5d5d#5&13627d3f&0&030#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}"

                     Primary Inquiry         "DELL    PV-110T-SDLT220 5D5D"

                     Secondary Inquiry       "QUANTUM SuperDLT1       5D5D"

                     Serial Number           "QUANTUM SuperDLT1       PKC01H0490"

                     Device Flags            KSCSI, SN(TYPE 1)

                     Device State            3, Online

 

                     Device IDs              1003, {6E24E152-E4A5-4FF4-AEE9-C3F3BBF43184}

                     Device Name             "DELL 1"

                     Device Type             67174403, "DLT 64K (64K,10,0,E,HU)"

                     Device Features         0x000BFA7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,DC,SDC,TA,HU,RR

                     Device Element          0, 0

 

-------------------  -------------------------------------------------------------------------------

 

the loader is detected, but with an error State... don't know why... the loader seem to work fine when i play on it.

do you know where i can find details about the error number ?

do you think it's a driver problem ?

 

the drivers replace windows's one ? right ?

 

thank for your help ! 

derell
Level 3

hi ! after installing latest driver, all drives and loader are correctly detected. now i will test it.

 

thanks a lot !