08-15-2014 11:26 AM
I have been fighting this for a week now. I am not able to upgrade our BE2012 to BE2014 because of the BE DLO option installed on BE2012. I tried removing it but the system keep on prompting for the installation DVD, which I have put in (BE2012 DVD) but it is still not cooperating. Upon reading thru the forums and support tickets, it looks like I may be needing the BE2010 installation disk, please confirm if this is the case? If I do not have the BE2010 DVD, is there any other option? Please advise. Thanks.
08-15-2014 12:16 PM
Hi, you can use the trialware BE2010R3
http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
08-15-2014 12:31 PM
These KBs may help as well -
http://www.symantec.com/business/support/index?page=content&id=TECH190321
http://www.symantec.com/business/support/index?page=content&id=TECH180330