05-13-2013 02:47 AM
Solved! Go to Solution.
05-17-2013 04:15 AM
Client - On Windows 7 and higher: C:\Users\<userName>\AppData\Local\Symantec\DLO\.settings
Client - On XP: C:\Documents and Settings\<userName>\Local Settings\Application Data\Symantec\DLO\.settings
05-16-2013 10:08 PM
Hi,
Can you please mention the version of DLO?
And please attach the screenshot of usage details on the Agent machine.
-Thanks
05-17-2013 01:53 AM
DLO version is 2010 R3
Sceenshots, as you can see, DLO says I have 24.41 Gb of used space in network folder my limit is 25
and the real space in the folder, for the current user, is 12 Gb...
Thanks in advance :)
05-17-2013 03:52 AM
Could be possible the agent is out of sync. Try deleting the .settings file on a single client as a test & observe the behavior.
05-17-2013 04:03 AM
Where is that file located? I am unable to find it in the users backup folder...
05-17-2013 04:15 AM
Client - On Windows 7 and higher: C:\Users\<userName>\AppData\Local\Symantec\DLO\.settings
Client - On XP: C:\Documents and Settings\<userName>\Local Settings\Application Data\Symantec\DLO\.settings
05-21-2013 08:58 AM
That was it :) you did it :) i deleted the .settings folder and restarted DLO in the the users computer and immediately made the remaining backup :)
thank you