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We use TapeAlerts for drive cleaning in our NetBackup environment. But when it concerns human intervention, we use the following script as a framework for our cleaning activities. It is self-explainatory, so  I'm not going to disscuss it here in details.

Perhaps you find it useful for your NetBackup installations too. 
My drive is HPC5883A,  support TapeAlerts or not?
Sorry, do not really know. Ask yout vendor.