PST Migrator Wizard with EV8

[Korbyn]

I exported a users Vault Mailbox to a PST and am now trying to import it back in, both done from the EV Console, the export went fine, but for the life of me, I can't get it to import back in.  I go through the step and start the process, but it seems to stay on "Scanning Folder..."

It took less then 5 mins to export, and I've been sitting on scanning folder for 30 min.  I've restarted the job a couple of times, made sure it's not read only, tried without creating shortcut...

This is with Enterprise Vault 8.

Getting a headache from this...

[Korbyn]

The dtrace of MigratorServer, assuming I'm monitoring the right process, and hadn't done anything for 10 mins when I copied this out.

1,832 14:12:04.594 [7,212] (MigratorServer) <3640> EV:L _tWinMain (Entry)

1,833 14:12:04.610 [7,212] (MigratorServer) <3640> EV:L CExeModule::Run (Entry)

1,834 14:12:04.673 [7,212] (MigratorServer) <7700> EV:L CMigrator::ResetCounts (Entry)

1,835 14:12:04.673 [7,212] (MigratorServer) <7700> EV:M CMigrator::ResetCounts (Exit)

1,836 14:12:04.673 [7,212] (MigratorServer) <7700> EV:L CMigrator::GetLicenseStatus (Entry)

1,837 14:12:04.673 [7,212] (MigratorServer) <7700> EV:M IsOutlookInstalledAsDefault - check registry
 for default mail client
1,838 14:12:04.673 [7,212] (MigratorServer) <7700> EV:M IsOutlookInstalledAsDefault - found default
mail client to be Microsoft Outlook
1,839 14:12:04.673 [7,212] (MigratorServer) <7700> EV:M IsOutlookInstalledAsDefault - default mail c
lient is outlook
1,840 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M IsMAPIUnicodePSTCompatible - Server is runni
ng Outlook 2003 (or above) version of MAPI32
1,841 14:12:04.704 [7,212] (MigratorServer) <7700> EV:L CMigrator::IsLicenseValid (Entry)

1,842 14:12:04.704 [7,212] (MigratorServer) <7700> EV:L CMigrator::CheckLicense (Entry)

1,843 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CLicense2::LoadLicense - Calling SlicCreateL
icenseManager()
Status: 0x00000000
1,844 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CLicense2::LoadLicense - Calling SlicCreateL
icenseEx()
Status: 0x00000000
Feature Code: EVPSTM
1,845 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CLicense2::DoLicenseCheck - EVPSTM License i
s valid
1,846 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M Performing License Check : [Feature = EVPSTM
 , Status = Valid]
1,847 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CMigrator::CheckLicense
License check status: Valid license
1,848 14:12:04.704 [7,212] (MigratorServer) <7700> EV:L CIndirectProcessSetMember::GetRegistrationSt
ate (Entry)

1,849 14:12:04.704 [7,212] (MigratorServer) <7700> EV:L CIndirectProcessSetMember::Register (Entry)

1,850 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 1
1,851 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 2
1,852 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 3
1,853 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 4
1,854 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 5
1,855 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 6
1,856 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 7
1,857 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 8
1,858 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 9
1,859 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 10
1,860 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 11
1,861 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 12
1,862 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 13
1,863 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 14
1,864 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 15
1,865 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 16
1,866 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 17
1,867 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 18
1,868 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 19
1,869 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 20
1,870 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 21
1,871 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 22
1,872 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 23
1,873 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 24
1,874 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 25
1,875 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 26
1,876 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 27
1,877 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register
In-use - Rep. No: 28
1,878 14:12:04.704 [7,212] (MigratorServer) <7700> EV:H CIndirectProcessSetMember::Register
Registered - Rep. No: 29
1,879 14:12:04.704 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::Register (Exit)

1,880 14:12:04.704 [7,212] (MigratorServer) <7700> EV:H CIndirectProcessSetMember::GetRegistrationSt
ate
State: 1
1,881 14:12:04.704 [7,212] (MigratorServer) <6320> EV:L CIndirectProcessSetMember::ThreadRoutine (En
try)

1,882 14:12:04.719 [7,212] (MigratorServer) <7700> EV:M CIndirectProcessSetMember::GetRegistrationSt
ate (Exit)

1,883 14:12:04.719 [7,212] (MigratorServer) <7700> EV:M CMigrator::CheckLicense (Exit)

1,884 14:12:04.719 [7,212] (MigratorServer) <7700> EV:M CMigrator::IsLicenseValid (Exit)

1,885 14:12:04.719 [7,212] (MigratorServer) <7700> EV:M CMigrator::GetLicenseStatus (Exit)
Success  [0]

1,886 14:12:04.719 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::CSecurityWrapper
1,887 14:12:04.719 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::HasServerClientGotPermissi
on, Admin Operation: 1018
1,888 14:12:04.719 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::IsServerClientTheVSA
1,889 14:12:04.719 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::IsServerClientTheVSA - hr=
0 InClientCOMCall:T VSA:T
1,890 14:12:04.719 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::HasServerClientGotPermissi
on: VSA: Allowed
1,891 14:12:04.751 [7,212] (MigratorServer) <3640> EV:H Migrator Server started

1,892 14:12:04.751 [7,212] (MigratorServer) <3640> EV:L CIndirectProcessSetMember::WaitForStateChang
e (Entry)

1,893 14:12:04.751 [7,212] (MigratorServer) <3640> EV:M CIndirectProcessSetMember::WaitForStateChang
e (Exit)

1,894 14:12:04.751 [7,212] (MigratorServer) <3640> EV:M CExeModule::Run
Wait for state change:Success  [0]
1,895 14:12:04.751 [7,212] (MigratorServer) <3640> EV:L CIndirectProcessSetMember::ConfirmRunning (E
ntry)

1,896 14:12:04.751 [7,212] (MigratorServer) <3640> EV:H CIndirectProcessSetMember::ConfirmRunning
State: 2
Result: TRUE
1,897 14:12:04.751 [7,212] (MigratorServer) <3640> EV:M CIndirectProcessSetMember::ConfirmRunning (E
xit)

1,898 14:12:04.751 [7,212] (MigratorServer) <3640> EV:L CIndirectProcessSetMember::WaitForStateChang
e (Entry)

1,899 14:13:34.151 [7,212] (MigratorServer) <7700> EV:L CMigrator::MigratePSTEx (Entry)

1,900 14:13:34.151 [7,212] (MigratorServer) <7700> EV:L CMigrator::IsLicenseValid (Entry)

1,901 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CMigrator::IsLicenseValid (Exit)

1,902 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::CSecurityWrapper
1,903 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::HasServerClientGotPermissi
on, Admin Operation: 1018
1,904 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::IsServerClientTheVSA
1,905 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::IsServerClientTheVSA - hr=
0 InClientCOMCall:T VSA:T
1,906 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CSecurityWrapper::HasServerClientGotPermissi
on: VSA: Allowed
1,907 14:13:34.151 [7,212] (MigratorServer) <7700> EV:L CMigrator::SetMigrationDetailsEx (Entry)

1,908 14:13:34.151 [7,212] (MigratorServer) <7700> EV:L CMigrator::SetMigrationDetails (Entry)

1,909 14:13:34.151 [7,212] (MigratorServer) <7700> EV:L CMigrator::IsLicenseValid (Entry)

1,910 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CMigrator::IsLicenseValid (Exit)

1,911 14:13:34.151 [7,212] (MigratorServer) <7700> EV:H CMigrator::SetMigrationDetails
PST filename: D:\PST Holding\Bob2\BobBrownlee_Export_0001.pst
Vault Id: 186D1221466B70A40AE888BD36EF368EE1110000Vault
Retention Category: 10DDABF2BECD4D4499BC9B3EE8B12404D1b10000Vault
Include Deleted Items Folder: FALSE
Create shortcuts: FALSE
Set File Read Only: FALSE
Set File Hidden: FALSE
Compact PST: FALSE
1,912 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CMigrator::SetMigrationDetails (Exit)
Success  [0]

1,913 14:13:34.151 [7,212] (MigratorServer) <7700> EV:H CMigrator::SetMigrationDetailsEx
Delete PST: FALSE
Cancel Mailbox Auto Archive: FALSE
Enable Mailbox Resynch Legacy Shortcuts: TRUE
Codepage: 1252
1,914 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CMigrator::SetMigrationDetailsEx (Exit)
Success  [0]

1,915 14:13:34.151 [7,212] (MigratorServer) <7700> EV:M CMigrator::MigratePSTEx (Exit)
Success  [0]

1,916 14:13:34.385 [7,212] (MigratorServer) <5788> EV:L CMigrator::StartWorking (Entry)

1,917 14:13:34.385 [7,212] (MigratorServer) <5788> EV:L CMigrator::IsLicenseValid (Entry)

1,918 14:13:34.385 [7,212] (MigratorServer) <5788> EV:M CMigrator::IsLicenseValid (Exit)

1,919 14:13:34.401 [7,212] (MigratorServer) <5788> EV:L CMigrator::IsDirectoryRunning (Entry)

1,926 14:13:34.416 [7,212] (MigratorServer) <5788> EV:M CBaseDirectoryServiceWrapper::GetInterface -
 RegKey UseLocalDirectory [False]
1,928 14:13:34.416 [7,212] (MigratorServer) <5788> EV:M CBaseDirectoryServiceWrapper::CreateDirector
yService() - Entry [m_nNumTries = 1]
1,929 14:13:34.416 [7,212] (MigratorServer) <5788> EV:L CBaseDirectoryServiceWrapper::CreateDirector
yService() - Successfully communicated with an EV Directory Service on the local machine
1,930 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::IsDirectoryRunning (Exit)

1,931 14:13:34.447 [7,212] (MigratorServer) <5788> EV:L CMigrator::Initialise (Entry)

1,932 14:13:34.447 [7,212] (MigratorServer) <5788> EV:L CMigrator::ResetCounts (Entry)

1,933 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::ResetCounts (Exit)

1,934 14:13:34.447 [7,212] (MigratorServer) <5788> EV:L CMigrator::GetCodePageSettings (Entry)

1,935 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::GetCodePageSettings(): Processing
 native codepage messages only
1,936 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::GetCodePageSettings(): Processing
 no additional codepage
1,937 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::GetCodePageSettings(): Processing
 missing codepages
1,938 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::GetCodePageSettings(): Processing
 codepages safely
1,939 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CCMigrator::GetCodePageSettings(): ANSI defa
ult system codepage is 1252
1,940 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::GetCodePageSettings (Exit)
Success  [0]

1,941 14:13:34.447 [7,212] (MigratorServer) <5788> EV:L CMigrator::GetAgentsRegistrySettings (Entry)

1,942 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::GetAgentsRegistrySettings
Agents registry settings
MaxNumofRecipients: 5000
1,943 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::GetAgentsRegistrySettings (Exit)

1,944 14:13:34.447 [7,212] (MigratorServer) <5788> EV:M CMigrator::Initialise (Exit)
Success  [0]

1,945 14:13:34.447 [7,212] (MigratorServer) <5788> EV:L CMigrator::GetUserAccount (Entry)

1,946 14:13:34.447 [7,212] (MigratorServer) <5788> EV:H CMigrator::GetUserAccount
Process Token User: CALFRAC\evsvc
SID Type: User
1,947 14:13:34.463 [7,212] (MigratorServer) <5788> EV:H CMigrator::GetUserAccount
Privileges: SeAssignPrimaryTokenPrivilege[], SeIncreaseQuotaPrivilege[], SeTcbPrivilege[], SeSecurit
yPrivilege[], SeTakeOwnershipPrivilege[], SeLoadDriverPrivilege[], SeSystemProfilePrivilege[], SeSys
temtimePrivilege[], SeProfileSingleProcessPrivilege[], SeIncreaseBasePriorityPrivilege[], SeCreatePa
gefilePrivilege[], SeBackupPrivilege[], SeRestorePrivilege[], SeShutdownPrivilege[], SeDebugPrivileg
e[], SeSystemEnvironmentPrivilege[], SeChangeNotifyPrivilege[ED], SeRemoteShutdownPrivilege[], SeUnd
ockPrivilege[], SeManageVolumePrivilege[], SeImpersonatePrivilege[ED], SeCreateGlobalPrivilege[ED],
SeIncreaseWorkingSetPrivilege[], SeTimeZonePrivilege[], SeCreateSymbolicLinkPrivilege[]
1,948 14:13:34.463 [7,212] (MigratorServer) <5788> EV:M CMigrator::GetUserAccount (Exit)

1,949 14:13:34.479 [7,212] (MigratorServer) <5788> EV:L CMigrator::SetupPST (Entry)

1,950 14:13:34.479 [7,212] (MigratorServer) <5788> EV:M CSecurityWrapper::CSecurityWrapper
1,951 14:13:34.479 [7,212] (MigratorServer) <5788> EV:M CSecurityWrapper::IsServerClientTheVSA
1,952 14:13:34.479 [7,212] (MigratorServer) <5788> EV:M CSecurityWrapper::IsServerClientTheVSA - hr=
0 InClientCOMCall:F VSA:T
1,953 14:13:34.479 [7,212] (MigratorServer) <5788> EV:L CMigrator::CheckFileExists (Entry)

1,954 14:13:34.479 [7,212] (MigratorServer) <5788> EV:M CMigrator::CheckFileExists (Exit)
Success  [0]

[Korbyn]

I tried with turning on the Shortcut creation, and the PST's started ingesting right away.  Seems like PST migrator doesn't like importing PST's without creating shortcuts. 

I'm also noticing today that a patch was also released iin regards to importing PST's that you had exported from EV in the first place, my issue may have been resolved with that had I found it sooner. 

Got to check for hotfixes ever other day I guess...