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Restore contents from the vault

tp500
Level 3

Hi Everyone, I am struggling to get this working. 

We used to use EV 8 (well before my time) and used it for File share archiving.  Now the original file server is long gone and has been moved elsewhere, so the references EV had to that server were removed. However it still contains the data in the archive.  I can search them etc.  But if you look under file servers there is no server mentioned there. 

Now i need to restore the files to another folder so we can look through them and see what we need to keep. I can export them to PST that works fine, but i want it to be in file format.  So i tried the FSAutility and tried to restore them to an alternative folder. I get Invalid File server (of the old source folder). 

Now i created a host entry to another server and then added it. Without installing the agent.  And then i tried a restore and got another error 

I tried running this

FSAUtility.exe -t -s "\\servername\folder\" -d \\server\EVTest

It takes a while this this error comes up. 

Error: Invalid volume NAME

Is there any other way of extracting the files out. 

Thanks

 

19 REPLIES 19

JimmyNeutron
Level 6
Partner Accredited

First things first. Ensure the Vault Service Account you are running FSA utility on has permission to both volume locations to be able to read and write.

Also, what happens when you try to access the \\servername\folder\  location in Windows Explorer or \\server\EVTest

 

 

 

tp500
Level 3

Thanks Jimmy,

 

The Vault Service account does have permissions on the destination, but the source server doesnt exist anymore..

When i try to access it it does work.

JimmyNeutron
Level 6
Partner Accredited

If you have access to SQL you can confirm the actual UNC path to the location in question. Then attempt to use the unc path reported in SQL to do the restore.

 

See technote below how to see the locations

https://www.veritas.com/support/en_US/article.TECH88200

 

tp500
Level 3

Thanks.I have done this and the table is blank.  one line and all Null.. 

Hence why i cant restore. 

 

JimmyNeutron
Level 6
Partner Accredited
Have you looked into the possibility of using Robocopy?

tp500
Level 3

I have used Robocopy many times, but how would i in this scenario?   When i look at the vault store it all files with different names in its own folder stucture.  I assume an index DB tells it which file(s) make up a particular file in which folder... 

If there is a way of doing it, please let me know.. 

 

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

there was an issue with older versions of EV. it was fixed in later 9.4 and 10.2 releases. have a look at this technote https://www.veritas.com/support/en_US/article.TECH190038

so if you can dtrace the FSAUtility process when you try to do the restore we can see the exact error and it might lead us down a path to help.

and just for reference https://www-secure.symantec.com/connect/forums/fsautility-restore-archive-other-location

tp500
Level 3

Thanks Andrew,  How would i run the dtrace with the fsautility  (say with this command (FSAUtility.exe -t -s "\\servername\folder\" -d \\server\EVTest) ?  I am sorry i have never done it before. 

 

Thanks

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

check out this article. https://www-secure.symantec.com/connect/articles/dtrace-basics

you run the dtrace in a seperate cmd window from the fsautility

tp500
Level 3

Ok here is the Dtrace.  I have removed company references...  

 

DTrace trace log for server: DestServer.CompanyX.net
[Opened: 2015/11/06 16:50:31]

Enabled Trace options

Id    Name                             Detail     Include Events
52  - FSAUtility                       Verbose    Yes         

-----


Display Filter:
  Include strings:
    EV-
    EV:
    EV~

  Exclude strings:
    CMMStream
    DBFramework
    DirectoryConnection
-----


Running in Terminal Services session...
  Monitoring debug output from processes running in the console session
  Monitoring debug output from processes running in the current Terminal Services session

1    16:50:49.524     [4800]    (FSAUtility)    <3392>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
2    16:50:49.524     [4800]    (FSAUtility)    <3392>    EV-H    {FsaRestore.Main} Invalid volume General
3    16:50:49.524     [4800]    (FSAUtility)    <3392>    EV:H    DirectoryVault: Termination: DLL_PROCESS_DETACH received by the DirectoryVault DLL. |
13    16:50:57.730     [2024]    (FSAUtility)    <5872>    EV:M    CBaseDirectoryServiceWrapper::GetInterface - RegKey UseLocalDirectory [False]
15    16:50:57.730     [2024]    (FSAUtility)    <5872>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
16    16:50:57.730     [2024]    (FSAUtility)    <5872>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
17    16:50:57.745     [2024]    (FSAUtility)    <5872>    EV:M    DirectoryVault: Initialization: DLL_PROCESS_ATTACH received by the DirectoryVault DLL. |
18    16:50:57.745     [2024]    (FSAUtility)    <5872>    EV:H    DirectoryVault: Initialization: DirectoryVault DLL version is: v1.2.| |
19    16:50:57.777     [2024]    (FSAUtility)    <5872>    EV-L    {Computer.ReadComputerInformation} Adding computer entry id to computer entry id list as its computerNameAlt 'DestServer' matches with local server name 'DestServer'
21    16:50:57.777     [2024]    (FSAUtility)    <5872>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
22    16:50:57.777     [2024]    (FSAUtility)    <5872>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
24    16:50:57.777     [2024]    (FSAUtility)    <5872>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
25    16:50:57.792     [2024]    (FSAUtility)    <5872>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
27    16:50:57.808     [2024]    (FSAUtility)    <5872>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
28    16:50:57.808     [2024]    (FSAUtility)    <5872>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
29    16:50:57.823     [2024]    (FSAUtility)    <5872>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
30    16:51:18.868     [2024]    (FSAUtility)    <5872>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
32    16:51:18.868     [2024]    (FSAUtility)    <5872>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
33    16:51:18.868     [2024]    (FSAUtility)    <5872>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
35    16:51:18.884     [2024]    (FSAUtility)    <5872>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
36    16:51:18.884     [2024]    (FSAUtility)    <5872>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
37    16:51:18.884     [2024]    (FSAUtility)    <5872>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
39    16:51:39.898     [2024]    (FSAUtility)    <5872>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
41    16:51:39.898     [2024]    (FSAUtility)    <5872>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
42    16:51:39.898     [2024]    (FSAUtility)    <5872>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
43    16:51:39.913     [2024]    (FSAUtility)    <5872>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
45    16:51:39.913     [2024]    (FSAUtility)    <5872>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
46    16:51:39.913     [2024]    (FSAUtility)    <5872>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
47    16:52:00.943     [2024]    (FSAUtility)    <5872>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
48    16:52:00.943     [2024]    (FSAUtility)    <5872>    EV-H    {FsaRestore.Main} Invalid volume General
49    16:52:00.958     [2024]    (FSAUtility)    <5872>    EV:H    DirectoryVault: Termination: DLL_PROCESS_DETACH received by the DirectoryVault DLL. |
59    16:52:26.621     [3000]    (FSAUtility)    <5448>    EV:M    CBaseDirectoryServiceWrapper::GetInterface - RegKey UseLocalDirectory [False]
61    16:52:26.621     [3000]    (FSAUtility)    <5448>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
62    16:52:26.621     [3000]    (FSAUtility)    <5448>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
63    16:52:26.636     [3000]    (FSAUtility)    <5448>    EV:M    DirectoryVault: Initialization: DLL_PROCESS_ATTACH received by the DirectoryVault DLL. |
64    16:52:26.636     [3000]    (FSAUtility)    <5448>    EV:H    DirectoryVault: Initialization: DirectoryVault DLL version is: v1.2.| |
65    16:52:26.668     [3000]    (FSAUtility)    <5448>    EV-L    {Computer.ReadComputerInformation} Adding computer entry id to computer entry id list as its computerNameAlt 'DestServer' matches with local server name 'DestServer'
67    16:52:26.668     [3000]    (FSAUtility)    <5448>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
68    16:52:26.668     [3000]    (FSAUtility)    <5448>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
70    16:52:26.683     [3000]    (FSAUtility)    <5448>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
71    16:52:26.683     [3000]    (FSAUtility)    <5448>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
73    16:52:26.699     [3000]    (FSAUtility)    <5448>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
74    16:52:26.699     [3000]    (FSAUtility)    <5448>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
75    16:52:26.714     [3000]    (FSAUtility)    <5448>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
76    16:52:47.759     [3000]    (FSAUtility)    <5448>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
77    16:52:47.822     [3000]    (FSAUtility)    <5448>    EV-H    {FsaRestore.Main} Invalid Destination \\DestServer.CompanyX.net\d$\ExportEV\Test
78    16:52:47.822     [3000]    (FSAUtility)    <5448>    EV:H    DirectoryVault: Termination: DLL_PROCESS_DETACH received by the DirectoryVault DLL. |
89    16:53:47.353     [4848]    (FSAUtility)    <5176>    EV:M    CBaseDirectoryServiceWrapper::GetInterface - RegKey UseLocalDirectory [False]
91    16:53:47.353     [4848]    (FSAUtility)    <5176>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
92    16:53:47.369     [4848]    (FSAUtility)    <5176>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
93    16:53:47.369     [4848]    (FSAUtility)    <5176>    EV:M    DirectoryVault: Initialization: DLL_PROCESS_ATTACH received by the DirectoryVault DLL. |
94    16:53:47.369     [4848]    (FSAUtility)    <5176>    EV:H    DirectoryVault: Initialization: DirectoryVault DLL version is: v1.2.| |
95    16:53:47.415     [4848]    (FSAUtility)    <5176>    EV-L    {Computer.ReadComputerInformation} Adding computer entry id to computer entry id list as its computerNameAlt 'DestServer' matches with local server name 'DestServer'
97    16:53:47.415     [4848]    (FSAUtility)    <5176>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
98    16:53:47.415     [4848]    (FSAUtility)    <5176>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
100    16:53:47.431     [4848]    (FSAUtility)    <5176>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
101    16:53:47.431     [4848]    (FSAUtility)    <5176>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
103    16:53:47.462     [4848]    (FSAUtility)    <5176>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
104    16:53:47.462     [4848]    (FSAUtility)    <5176>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
105    16:53:47.478     [4848]    (FSAUtility)    <5176>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
106    16:54:08.538     [4848]    (FSAUtility)    <5176>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
107    16:54:08.788     [4848]    (FSAUtility)    <636>    EV-L    {Restore.ProcessBulkVolumeAndFolderRestore} ProcessBulkVolumeAndFolderRestore Entry.
109    16:54:08.788     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
110    16:54:08.788     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
112    16:54:08.788     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
113    16:54:08.788     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
114    16:54:08.803     [4848]    (FSAUtility)    <636>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
115    16:54:29.817     [4848]    (FSAUtility)    <636>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
117    16:54:29.817     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
118    16:54:29.817     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
120    16:54:29.833     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
121    16:54:29.833     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
122    16:54:29.833     [4848]    (FSAUtility)    <636>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
123    16:54:50.847     [4848]    (FSAUtility)    <636>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
125    16:54:50.847     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
126    16:54:50.847     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
127    16:54:50.862     [4848]    (FSAUtility)    <636>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
129    16:54:50.862     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
130    16:54:50.862     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
131    16:55:11.891     [4848]    (FSAUtility)    <636>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
132    16:55:11.938     [4848]    (FSAUtility)    <4052>    EV:H    Flatten::Flatten
133    16:55:11.938     [4848]    (FSAUtility)    <4052>    EV:M    CFolderPermSyncWrapper SynchronizeEveryoneSID is 1
134    16:55:11.938     [4848]    (FSAUtility)    <4052>    EV:H    CFolderPermSyncWrapper::CFolderPermSyncWrapper - Expand local groups:0
135    16:55:11.938     [4848]    (FSAUtility)    <4052>    EV:M    CFolderPermSyncWrapper::CFolderPermSyncWrapper - UseGWAccessToResetLADate: 1
136    16:55:11.954     [4848]    (FSAUtility)    <4052>    EV:L    CFolderPermSyncWrapper::CFolderPermSyncWrapper - ArcFileNoInheritPermOwnerAdmGrp: 1
138    16:55:11.954     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
139    16:55:11.954     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
141    16:55:11.954     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
142    16:55:11.954     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
143    16:55:11.969     [4848]    (FSAUtility)    <636>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
144    16:55:32.983     [4848]    (FSAUtility)    <636>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
146    16:55:32.983     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
147    16:55:32.983     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
151    16:55:32.999     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
152    16:55:32.999     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
153    16:55:32.999     [4848]    (FSAUtility)    <636>    EV-L    {Restore.ProcessBulkVolumeAndFolderRestore} Restoring Data from File Server\\SourceServer.CompanyX.net
154    16:55:33.030     [4848]    (FSAUtility)    <636>    EV-L    {StoreAccessor..ctor} Construction
156    16:55:33.046     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
157    16:55:33.046     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
159    16:55:33.046     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
160    16:55:33.046     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
161    16:55:33.046     [4848]    (FSAUtility)    <636>    EV-M    {FileServer.Load} uncName from DB = \\SourceServer, constructed = \\SourceServer.CompanyX.net
162    16:55:33.919     [4848]    (FSAUtility)    <5176>    EV-H    {FsaRestore.Main} \\SourceServer.CompanyX.net not found.
164    16:55:54.075     [4848]    (FSAUtility)    <636>    EV-L    {FileServer.CheckPlaceholderService} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:Could not determine if a placehodler service exists for file server: \\SourceServer.CompanyX.net Diag: Type:System.UnauthorizedAccessException ST:   at KVS.EnterpriseVault.Interop.VolumeInformationClass.IAdminFSA_DoesServiceExist(String computerName, String serviceName, Int32& ppExists)|   at KVS.EnterpriseVault.FileServerArchive.FileServer.CheckPlaceholderService()
168    16:55:54.075     [4848]    (FSAUtility)    <636>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
169    16:55:54.075     [4848]    (FSAUtility)    <636>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
170    16:55:54.137     [4848]    (FSAUtility)    <5176>    EV:M    CEVAudit::Close Closing down the audit database.
171    16:55:54.137     [4848]    (FSAUtility)    <5176>    EV:H    DirectoryVault: Termination: DLL_PROCESS_DETACH received by the DirectoryVault DLL. |

**** DTrace exit - log terminated


Registry info

HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault
 Driver   (SZ) SQL Server
 DriverVersion   (SZ) 3.50.0305
 SynchroniseFSASharePermissions   (DWORD) 1  [0x1]
 ClientAuthenticationWellKnownSids   (MULTI_SZ) S-1-1-0,S-1-5-11
 SiteID   (SZ) 1B011801FE8A8C44FBC052078F654B4671d10000EntVault1
 GSWExecution   (DWORD) 1  [0x1]
 ConvertRTFCoverToText   (DWORD) 0  [0x0]
 HebrewText   (DWORD) 0  [0x0]
 HebrewHTML   (DWORD) 0  [0x0]
 BypassConversions   (DWORD) 0  [0x0]
 ConvertExcelToText   (SZ) 1
 ConvertWordToText   (SZ) 0
 ExcludedFileTypesFromConversion   (SZ) .ABS.AIF.AIFC.AIFF.ASF.ASX.AU.AVI.BIN.BMP.BP.C2D.CBT.CCD.CD.CDI.CHM.CIF.CUR.DAT.DAO.DVS.DWI.ENC.EVT.FCD.FDM.FP.GCD.GI.GIF.GTS.HLP.ICO.IMG.ISO.JFI.JFIF.JIF.JPE.JPEG.JPG.JTF.M1V.M2V.M3U.MDF.MDS.MID.MMM.MOD.MODV.MOO.MOOV.MOV.MP2.MPA.MPE.MPEG.MPEGA.MPEGV.MPG.MPM.MPP.MPV.MSO.NRG.OLE.PAB.PDI.PJPEG.PLS.PNG.POI.PST.PUB.PXI.QT.QTM.QTW.RA.RAM.RAW.RM.RMI.RMJ.RMX.RP.RV.SND.SNP.SWA.SWF.TAO.TIF.TIFF.VDO.VIV.WAV.WMA.WMV.Z01.Z02.Z03.Z04.Z05.Z06.Z07.Z09.Z10.Z08.
 ConversionTimeout   (SZ) 10
 ConversionTimeoutArchiveFiles   (SZ) 10
 MemLimitForTextConversionFallback   (DWORD) 30  [0x1e]
 \Admin
  UseLanmanNameForSCM   (SZ) 0
  Language   (SZ) EN
  AutoCreateMailbox   (SZ) 1
  PartitionSerial   (SZ) 6
  PstComputerDomainFilterCheck   (SZ) 0
  PstComputerDomainFilter   (SZ) 0
  PstComputerComputerFilterCheck   (SZ) 0
  PstComputerComputerFilter   (SZ) 0
  PstFileMailboxFilterCheck   (SZ) 0
  PstFileMailboxWhereFilter   (SZ) 5
  PstFileMailboxWhereField   (SZ) 5
  PstFileMailboxContainsFilter   (SZ) 5
  PstFileMigrationStatusCheck   (SZ) 0
  PstFileMigrationStatus   (SZ) 0
  LastVolumePolicySelected   (SZ) 10 Year FSA Policy
  LastFolderPolicySelected   (SZ) CompanyX Folder Archive Policy
  LastRetFolderPolicySelected   (SZ) CompanyX Folder Archive Policy
  FSARunNowReportingMode   (SZ) 0
  FSATaskRunNowReportingMode   (SZ) 0
  WarnScheduleConversion   (SZ) 0
  WarnTaskModified   (SZ) 0
  ResetAuthorizationStore   (SZ) 0
  MigrateCredentials   (SZ) 0
  UpgradeSettingsToBauer   (SZ) 0
  NewPolicyRetCatId   (SZ) 0
  PolicyUpperThreshold   (SZ) 90
  PolicyLowerThreshold   (SZ) 80
  LastExportFilterArchivesOption   (SZ) 0
  LastExportFilterArchivesAttribute   (SZ) 0
  LastExportFilterOption   (SZ) 0
  LastExportUseRC(Age)   (SZ) 0
  LastExportRCIdentity   (SZ) 5
  LastExportRCIdentity(Age)   (SZ) 5
  LastExportRemoveFolderItem   (SZ) 0
  LastExportSubfolders   (SZ) 1
  LastExportPstFilePath   (SZ) D:\ExportEV
  LastExportSplitPSTByRC   (SZ) 0
  LastExportLimitPSTSize   (SZ) 0
  LastExportPSTSize   (SZ) 600
  LastExportPSTHierarchy   (SZ) 0
  LastExportPSTFolder   (SZ) 0
  LastExportPSTUnicode   (SZ) 0
 \AdminService
  Configured   (DWORD) 1  [0x1]
  AnonymousPermissionsChangeWarning   (DWORD) 1  [0x1]
 \Agents
  MaxNumOfRecipients   (DWORD) 5000  [0x1388]
  SkipRecipCheckSize   (DWORD) 750  [0x2ee]
  NSFRptDRNoSuccessNDetail   (DWORD) 1  [0x1]
  DominoMailTemplates   (SZ) StdR8Mail, StdR7Mail, DWA7, StdR6Mail, iNotes6, iNotes60, StdR50Mail, ExtR50Mail, iNotes5, EVR8Mail, EVR7Mail, EVdwa7, EVR6Mail, EViNotes6, ExtR7Mail, ExtR6Mail
  MaxNSFNoteMigrationThreads   (DWORD) 5  [0x5]
  ProfileExpire   (DWORD) 3  [0x3]
  JournalTaskAccounts   (SZ) 
 \Directory
  \DirectoryService
   Database Type   (DWORD) 0  [0x0]
   Network Type   (DWORD) 1  [0x1]
   Database Name   (SZ) EnterpriseVaultDirectory
   SQLServer Name   (SZ) 10.1.1.9
   SQLServer Protocol   (SZ) TCP/IP
   DSN Type   (SZ) SYSTEM
   LogDatabaseInformation   (DWORD) 0  [0x0]
 \FSA
  LogLevel   (DWORD) 0  [0x0]
  \Reporting
   FilePartSize   (DWORD) 2048  [0x800]
   WebServiceTimeout   (DWORD) 9999  [0x270f]
   RDBufferSize   (DWORD) 48  [0x30]
   RDThreads   (DWORD) 8  [0x8]
   ScanThreads   (DWORD) 5  [0x5]
   TempFilePath   (SZ) C:\Program Files (x86)\Enterprise Vault
 \Install
  Version   (SZ) 8.0.4.1991
  FullVersion   (SZ) 8.0.4.1991
  InstallPath   (SZ) C:\Program Files (x86)\Enterprise Vault
  Embedded   (DWORD) 0  [0x0]
  UnInstallPath   (SZ) "C:\Program Files (x86)\InstallShield Installation Information\{7042DC99-7779-4C5C-A7F2-B9957BFA04EC}\setup.exe" -runfromtemp -uninst -s -f1"C:\Program Files (x86)\InstallShield Installation Information\{7042DC99-7779-4C5C-A7F2-B9957BFA04EC}\Setup.iss"
  ProgramFolder   (SZ) Enterprise Vault
  InstallationDate   (SZ) 5-26-2010 14:42:58
  InstallationLog   (SZ) C:\Users\EVUser\AppData\Local\Temp\EVInstall.log
  RSCoreLog   (SZ) C:\Users\EVUser\AppData\Local\Temp\RunCore.Log
  RSDetailedLog   (SZ) C:\Users\EVUser\AppData\Local\Temp\RunDetail.Log
  RSCoreReport   (SZ) C:\Users\EVUser\AppData\Local\Temp\EVDS_Core.XML
  RSDetailedReport   (SZ) C:\Users\EVUser\AppData\Local\Temp\EVDS_Details.XML
  Installer   (SZ) CompanyX\EVUser
  VaultServices   (SZ) Installed
  AdminClient   (SZ) Installed
  WebApplication   (SZ) Installed
  SPSWebParts   (SZ) Not Installed
  SMTPMailArchiving   (SZ) Not Installed
  EVOMMonitoringWebApp   (SZ) Installed
  EVOMReporting   (SZ) Not Installed
  Domino   (SZ) Not Installed
  KitType   (SZ) Server
  WebAppAlias   (SZ) EnterpriseVault
  WaitToKillServiceTimeout_Original   (SZ) 12000
  Directory   (SZ) Installed
  AppPoolName   (SZ) EnterpriseVaultAppPool
  SilentServerInstall   (SZ) No
  UnicodePSTCompatibleMAPI   (DWORD) 1  [0x1]
  ExtSettingsMigrated   (DWORD) 1  [0x1]
 \Storage
  ConverterSandboxPath   (SZ) C:\Program Files (x86)\Enterprise Vault\EVConverterSandbox.exe
  TraceLevel   (DWORD) 0  [0x0]
  TraceFilter   (MULTI_SZ) DBFramework,CMMStream
  ServiceId   (SZ) 1304382EF1883D44CBBD0456E6B86CA9C1e10000EntVault1
  \Vault Stores
   \1533E11537FE90345A75FCD3C4BC8A0EE1210000EntVault1
    LastGeneratedCollectionIdentity   (DWORD) 5117  [0x13fd]
   \156CEF1A6803FD94B9A5AE17D32CB61AB1210000EntVault1
    LastGeneratedCollectionIdentity   (DWORD) 8027  [0x1f5b]
   \19F05EB8D705DF44C95D4183B17054E451210000EntVault1
    LastGeneratedCollectionIdentity   (DWORD) 10362  [0x287a]
   \1C503545214F4D14D9D8C9CCFAC5CDFF11210000EntVault1
    LastGeneratedCollectionIdentity   (DWORD) 1  [0x1]
   \1FA159C74EB889F4BA27A810D5A71F7211210000EntVault1
    LastGeneratedCollectionIdentity   (DWORD) 5604  [0x15e4]
-----


Installed Version info [C:\Program Files (x86)\Enterprise Vault]

Product Version  File Version  Executable

8, 0, 4, 0       8.0.4.1991    AcceleratorFilterMsgHandler.dll
8, 0, 4, 0       8.0.4.1991    AdminService.exe
8, 0, 4, 0       8.0.4.1991    AdminServiceps.dll
8, 0, 4, 0       8.0.4.1991    AdoInterface.dll
8, 0, 4, 0       8.0.4.1991    AgentClientBroker.exe
8, 0, 4, 0       8.0.4.1991    AgentClientBrokerps.dll
8, 0, 4, 0       8.0.4.1991    AgentMSMQProxyDLL.dll
8, 0, 4, 0       8.0.4.1991    AgentsCommon.dll
8.0.4.1991       8.0.4.1991    ArchivePoints.exe
8, 0, 4, 0       8.0.4.1991    ArchiveTask.exe
8, 0, 4, 0       8.0.4.1991    ArchServer.dll
8, 0, 4, 0       8.0.4.1991    Auditing.dll
8, 0, 4, 0       8.0.4.1991    AuditViewer.exe
8, 0, 4, 0       8.0.4.1991    AuditWrapper.dll
8, 0, 4, 0       8.0.4.1991    AuthClient.dll
8, 0, 4, 0       8.0.4.1991    AuthServer.exe
8, 0, 4, 0       8.0.4.1991    AutoStorageOnlineOpns.dll
                               avs30_mt.dll
8.0.4.1991       8.0.4.1991    Bootstrapper.exe
                               CenteraPing.exe
8, 0, 4, 0       8.0.4.1991    ConvertSvc.exe
8, 0, 4, 0       8.0.4.1991    CustomRules.dll
8, 0, 4, 0       8.0.4.1991    CustomRulesWrapper.exe
8, 0, 4, 0       8.0.4.1991    CustomXMLFilter.dll
8, 0, 4, 0       8.0.4.1991    DBConfig.dll
8, 0, 4, 0       8.0.4.1991    DBFramework.dll
8, 0, 4, 0       8.0.4.1991    DeDuplicationCache.exe
8, 0, 4, 0       8.0.4.1991    DeDuplicationCacheps.dll
8, 0, 4, 0       8.0.4.1991    Deployment Scanner.exe
8, 0, 4, 0       8.0.4.1991    DesktopClientCache.dll
8, 0, 4, 0       8.0.4.1991    DesktopCommon.dll
8, 0, 4, 0       8.0.4.1991    DirectoryConnectionU.dll
8, 0, 4, 0       8.0.4.1991    DirectoryService.exe
8, 0, 4, 0       8.0.4.1991    DirectoryServiceps.dll
8, 0, 4, 0       8.0.4.1991    DirectoryVaultU.dll
8, 0, 4, 0       8.0.4.1991    DTrace.exe
1.0.0.3.20061105.1  1.0.0.3.20061105.1  ETERNUSMigrator.dll
8.0.4.1991       8.0.4.1991    EvAzUtil.exe
8, 0, 4, 0       8.0.4.1991    EVByteStream.dll
8, 0, 4, 0       8.0.4.1991    EVCabinet.dll
8, 0, 4, 0       8.0.4.1991    EVClusterAPI.dll
8, 0, 4, 0       8.0.4.1991    EVCollector.dll
8, 0, 4, 0       8.0.4.1991    EVContentManagementAPI.dll
8, 0, 4, 0       8.0.4.1991    EVConverter.dll
8, 0, 4, 0       8.0.4.1991    EVConverterSandbox.exe
8, 0, 4, 0       8.0.4.1991    EvConvertNT4Placeholders.exe
8, 0, 4, 0       8.0.4.1991    EVDominoExchangeMigration.exe
8, 0, 4, 0       8.0.4.1991    EVDominoExporter.exe
8, 0, 4, 0       8.0.4.1991    EVDominoLibrary.dll
8.0.4.1991       8.0.4.1991    EVDominoRetentionPlans.exe
8.0.4.1991       8.0.4.1991    EvExchangePolicySyncTask.exe
8, 0, 4, 0       8.0.4.1991    EVFileServerArchiveWrapper.dll
8.0.4.1991       8.0.4.1991    EVFileSvrArcMngr.exe
8, 0, 4, 0       8.0.4.1991    EVFilterController.dll
8, 0, 4, 0       8.0.4.1991    EVFingerprintCatalogueAccessor.dll
8.0.4.1991       8.0.4.1991    EvFsaArchivingTask.exe
8, 0, 4, 0       8.0.4.1991    EvFsaBackupMode.exe
8.0.4.1991       8.0.4.1991    EvFsaCelerraDelOnDelTask.exe
8.0.4.1991       8.0.4.1991    EvFsaPruningTask.exe
8.0.4.1991       8.0.4.1991    EVFSASyncLib.dll
8.0.4.1991       8.0.4.1991    EvFsaSyncTask.exe
8, 0, 4, 0       8.0.4.1991    evjob.dll
8, 0, 4, 0       8.0.4.1991    EVLicenseManagedLibrary.dll
8.0.4.1991       8.0.4.1991    EvLotusDominoArchivingTask.exe
8.0.4.1991       8.0.4.1991    EVLotusDominoJournalTask.exe
8.0.4.1991       8.0.4.1991    EvLotusDominoPolicySyncTask.exe
8.0.4.1991       8.0.4.1991    EvLotusDominoProfileDocTool.exe
8, 0, 4, 0       8.0.4.1991    EVManagedLibrary.dll
8.0.4.1991       8.0.4.1991    EVMonitoring.exe
8, 0, 4, 0       8.0.4.1991    EVMonitorU.dll
8.0.4.1991       8.0.4.1991    EVMoveArchiveTask.exe
8, 0, 4, 0       8.0.4.1991    EVNetAppHelper.dll
8, 0, 4, 0       8.0.4.1991    EvNetAppPHSvr.exe
8, 0, 4, 0       8.0.4.1991    EVNoteStream.dll
8.0.4.1991       8.0.4.1991    EVNSFHelper.dll
8.0.4.1991       8.0.4.1991    EVNSFHelperInterface.dll
8, 0, 4, 0       8.0.4.1991    EVPM.EXE
8, 0, 4, 0       8.0.4.1991    EVPstApi.dll
8, 0, 4, 0       8.0.4.1991    EVRetentionAPI.dll
8, 0, 4, 0       8.0.4.1991    EVRights.exe
8, 0, 4, 0       8.0.4.1991    EVRT.dll
8, 0, 4, 0       8.0.4.1991    EVRunDll.exe
8, 0, 4, 0       8.0.4.1991    EVSelectiveJournal.dll
8, 0, 4, 0       8.0.4.1991    EVServerInstanceRes.dll
8, 0, 4, 0       8.0.4.1991    EVservice.exe
8, 0, 4, 0       8.0.4.1991    EVServiceRes.dll
8, 0, 4, 0       8.0.4.1991    EVServiceResEx.dll
8.0.4.1991       8.0.4.1991    EvSharePointArchiveTask.exe
8, 0, 4, 0       8.0.4.1991    EVSimpleAPI.dll
8, 0, 4, 0       8.0.4.1991    EVSPSArcSvc.exe
8, 0, 4, 0       8.0.4.1991    EVStgAPI.dll
8.0.4.1991       8.0.4.1991    EVStgFileMngr.exe
8.0.4.1991       8.0.4.1991    EVStgOfflineOpns.exe
8, 0, 4, 0       8.0.4.1991    EVStoreAccessor.dll
8, 0, 4, 0       8.0.4.1991    evsvr.exe
8, 0, 4, 0       8.0.4.1991    EVSVRDLL.dll
8, 0, 4, 0       8.0.4.1991    EVTargetHelper.dll
8.0.4.1991       8.0.4.1991    EVTaskGuardian.exe
8, 0, 4, 0       8.0.4.1991    EVUpdatePlaceholderFormat.exe
8, 0, 4, 0       8.0.4.1991    ExchangeItemsU.dll
8.0.4.1991       8.0.4.1991    ExchangePolicySyncAPI.dll
8, 0, 4, 0       8.0.4.1991    ExchangeSynch.dll
8, 0, 4, 0       8.0.4.1991    ExportArchiveWizard.exe
8, 0, 4, 0       8.0.4.1991    ExportArchiveWizardCHS.dll
8, 0, 4, 0       8.0.4.1991    ExportArchiveWizardJPN.dll
8, 0, 4, 0       8.0.4.1991    FileScreenServiceClientStub.dll
8, 0, 4, 0       8.0.4.1991    FileScreenServiceps.dll
8, 0, 4, 0       8.0.4.1991    FingerprintEngine.dll
8.0.4.1991       8.0.4.1991    ForceMonitoringUtil.exe
3.2.705          3.2.705       FPCore.dll
3.2.705          3.2.705       FPLibrary.dll
3.2.285          3.2.285       fpos32.dll
3.2.48           3.2.48        FPParser.dll
3.2.705          3.2.705       FPStreams.dll
3.2.705          3.2.705       FPUtils.dll
3.2.705          3.2.705       FPXML.dll
8.0.4.1991       8.0.4.1991    FSACluster.dll
8, 0, 4, 0       8.0.4.1991    FSAReportingAgent.dll
8.0.4.1991       8.0.4.1991    FSAReportingClient.dll
8, 0, 4, 0       8.0.4.1991    FSAReportingClientStub.dll
8.0.4.1991       8.0.4.1991    FSAReportingConfigUtility.exe
8, 0, 4, 0       8.0.4.1991    FSAReportingService.exe
8, 0, 4, 0       8.0.4.1991    FSAReportingUtility.exe
8.0.4.1991       8.0.4.1991    FSAReportingWebServiceConfig.exe
8.0.4.1991       8.0.4.1991    FSARunNow.exe
8.0.4.1991       8.0.4.1991    FSAUtility.exe
8, 0, 4, 0       8.0.4.1991    IndexBroker.exe
8, 0, 4, 0       8.0.4.1991    IndexBrokerps.dll
8.0.4.1991       8.0.4.1991    IndexCheck.exe
8, 0, 4, 0       8.0.4.1991    IndexChecksumValidation.dll
8, 0, 4, 0       8.0.4.1991    IndexClient.dll
8, 0, 4, 0       8.0.4.1991    IndexServer.exe
8, 0, 4, 0       8.0.4.1991    IndexServerps.dll
8.0.4.0          8.0.4.0       Interop.AzRoles.dll
8, 0, 4, 0       8.0.4.1991    JournalMailboxManager.exe
8, 0, 4, 0       8.0.4.1991    JournalTask.exe
8, 0, 4, 0       8.0.4.1991    KVS.EnterpriseVault.AgentSyncHelper.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.CacheManager.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.Common.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.ContentCacheRequestManager.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.CustomProperties.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.DirectoryAccess.dll
8, 0, 4, 0       8.0.4.1991    KVS.EnterpriseVault.EVNoteStreamHelper.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.FileServerArchiveCommon.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.FileServerManagementStub.dll
8, 0, 4, 0       8.0.4.1991    KVS.EnterpriseVault.Indexing.IndexAVS.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.AdminService.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.ArchivingControl.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.AuditWrapper.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.AuthClient.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.AutoStorageOnlineOpns.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.CustomRulesWrapper.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.DeDuplicationCache.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.DirectoryConnection.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.EVContentManagementAPI.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.EVJob.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.EVPstApi.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.EVSTGAPI.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.EVStoreAccessor.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.EVTargetHelper.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.FileScreenServiceClientStub.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.FileServerArchiveWrapper.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.FSAReportingClientStub.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.IndexClient.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.Interop.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.JournalMailboxManager.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.MigratorServer.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.NetAppHelper.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.PlaceholderServiceStub.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.RetentionAPI.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.StorageCommon.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.StorageManagement.dll
8.0.4.0          8.0.4.0       KVS.EnterpriseVault.Interop.TaskController.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.LotusDominoCommon.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.LotusDominoCustomFilter.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.LotusDominoInterfaces.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.LotusDominoMsgHandler.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.MonitoringCommon.dll
8, 0, 4, 0       8.0.4.1991    KVS.EnterpriseVault.NSFManager.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.PstServiceCommon.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.ServerManager.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.SharePointArchiveCommon.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.StorageCommon.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.StorageFileManager.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.StorageOfflineOpns.dll
8.0.4.1991       8.0.4.1991    KVS.EnterpriseVault.StoreAccess.dll
8, 0, 4, 0       8.0.4.1991    MessageType.dll
8, 0, 4, 0       8.0.4.1991    MigratorServer.exe
8.0.4.1991       8.0.4.1991    MonitoringAccess.dll
8.0.4.1991       8.0.4.1991    MonitoringAgent.exe
8.0.4.1991       8.0.4.1991    MonitoringCollectors.dll
8.0.4.1991       8.0.4.1991    MonitoringConfigUtility.exe
8.0.4.1991       8.0.4.1991    MonitoringConsumers.dll
8.0.4.1991       8.0.4.1991    MonitoringDataSets.dll
8.0.4.1991       8.0.4.1991    MonitoringMiddleTier.exe
8.0.4.1991       8.0.4.1991    MonitoringMiddleTierInterface.dll
8.0.4.1991       8.0.4.1991    MonitoringMiddleTierSink.dll
8.0.4.1991       8.0.4.1991    MonitoringSyncClient.dll
8.0.4.1991       8.0.4.1991    MonitoringWebAppConfig.exe
8, 0, 4, 0       8.0.4.1991    NSFMigrator.exe
8, 0, 4, 0       8.0.4.1991    NSFMigratorCHS.dll
8, 0, 4, 0       8.0.4.1991    NSFMigratorJPN.dll
8, 0, 4, 0       8.0.4.1991    NSFMigratorServer.exe
8, 0, 4, 0       8.0.4.1991    NSFUIJobStatus.dll
1. 0. 0. 2       1. 0. 0. 2    ntapadmin.dll
8, 0, 4, 0       8.0.4.1991    NTFSCenteraMigrator.exe
3.2.98           3.2.98        PAI_module.dll
8.00.1991        8.00.1991     PermissionBrowser.exe
8, 0, 4, 0       8.0.4.1991    PlaceholderServiceps.dll
8, 0, 4, 0       8.0.4.1991    PlaceholderServiceStub.dll
8, 0, 4, 0       8.0.4.1991    PreReqScan.dll
8, 0, 4, 0       8.0.4.1991    ProvisioningAPI.dll
8.0.4.1991       8.0.4.1991    PstCollectorTask.exe
8.0.4.1991       8.0.4.1991    PstLocatorTask.exe
8, 0, 4, 0       8.0.4.1991    PSTMigrator.exe
8, 0, 4, 0       8.0.4.1991    PSTMigratorCHS.dll
8, 0, 4, 0       8.0.4.1991    PSTMigratorJPN.dll
8.0.4.1991       8.0.4.1991    PstMigratorTask.exe
8, 0, 4, 0       8.0.4.1991    PSTUIJobStatus.dll
                               pthread.dll
8, 0, 4, 0       8.0.4.1991    PublicFolderTask.exe
8, 0, 4, 0       8.0.4.1991    RDScan.dll
8, 0, 4, 0       8.0.4.1991    Reporting.dll
8, 0, 4, 0       8.0.4.1991    RestServer.dll
8, 0, 4, 0       8.0.4.1991    RetrievalTask.exe
8, 0, 4, 0       8.0.4.1991    RtnFolder.exe
8, 0, 4, 0       8.0.4.1991    ShoppingMain.dll
8, 0, 4, 0       8.0.4.1991    ShoppingService.exe
8, 0, 4, 0       8.0.4.1991    ShoppingServiceps.dll
8.0.4.1991       8.0.4.1991    SiteMan.exe
8, 0, 4, 0       8.0.4.1991    SnapIn.dll
8, 0, 4, 0       8.0.4.1991    SnapInCHS.DLL
8, 0, 4, 0       8.0.4.1991    SnapInJPN.dll
8, 0, 4, 0       8.0.4.1991    SPSArchiveServiceps.dll
8, 0, 4, 0       8.0.4.1991    StorageArchive.exe
8, 0, 4, 0       8.0.4.1991    StorageArchiveps.dll
8, 0, 4, 0       8.0.4.1991    StorageClients.dll
8, 0, 4, 0       8.0.4.1991    StorageCommon.dll
8, 0, 4, 0       8.0.4.1991    StorageCommonps.dll
8, 0, 4, 0       8.0.4.1991    StorageCrawler.exe
8, 0, 4, 0       8.0.4.1991    StorageDBComponent.dll
8, 0, 4, 0       8.0.4.1991    StorageDBContext.dll
8, 0, 4, 0       8.0.4.1991    StorageDelete.exe
8, 0, 4, 0       8.0.4.1991    StorageDeleteps.dll
8, 0, 4, 0       8.0.4.1991    StorageFileWatch.exe
8, 0, 4, 0       8.0.4.1991    StorageFileWatchps.dll
8, 0, 4, 0       8.0.4.1991    StorageManagement.exe
8, 0, 4, 0       8.0.4.1991    StorageManagementps.dll
8, 0, 4, 0       8.0.4.1991    StorageOnlineOpns.exe
8, 0, 4, 0       8.0.4.1991    StorageOnlineOpnsps.dll
8, 0, 4, 0       8.0.4.1991    StorageRestore.exe
8, 0, 4, 0       8.0.4.1991    StorageRestoreps.dll
8, 0, 4, 0       8.0.4.1991    StorageRuntime.dll
8, 0, 4, 0       8.0.4.1991    StorageServer.exe
8.0.4.1991       8.0.4.1991    Symantec.EnterpriseVault.PowerShell.Snapin.dll
8.0.4.1991       8.0.4.1991    SystemStatusExtensionSnapIn.dll
8, 0, 4, 0       8.0.4.1991    TaskController.exe
8, 0, 4, 0       8.0.4.1991    TaskControllerps.dll
1.0.3.3          1.0.3.3       TSMMigrator.dll
8, 0, 4, 0       8.0.4.1991    Valkyrie.dll
8, 0, 4, 0       8.0.4.1991    VaultCommonResource.dll
8, 0, 4, 0       8.0.4.1991    VaultConfiguration.exe
8, 0, 4, 0       8.0.4.1991    VaultMessages.dll
4.71.1015.0      4.71.1015.0   Vbrun60.exe
8, 0, 4, 0       8.0.4.1991    XMLDataStream.dll

-----

[Closed: 2015/11/06 16:57:09]
=====

JimmyNeutron
Level 6
Partner Accredited

Here's the technote for that error you are getting for ACCESS DENIED

https://www.veritas.com/support/en_US/article.000025136

 

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

looks like your issue is this:

2    16:50:49.524     [4800]    (FSAUtility)    <3392>    EV-H    {FsaRestore.Main} Invalid volume General

 

tp500
Level 3

Thanks for the answers. 

 

The old server is gone now.  So i have no idea how to recreate the volume called general.  Any ideas? 

 

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

can you try this? FSAUtility.exe -t -s \\oldserver -d \\newserver\EVTest

(remove the host file entries and any other stuff you created before.)

tp500
Level 3

Hi.  I get the error

Error: Invalid fileServer \\oldservername

Tried both with FQDN and just the name

 

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

i just did some testing in my lab and it looks like the reason for you getting "Invalid fileServer \\oldservername" is because it's not listed as a target under File Servers in the EV console (and no reference to it in the EV database)

JimmyNeutron
Level 6
Partner Accredited
Is the server you are trying to restore from atleast on the same network? Are tou trying to run your fsautility from an EV server of some sort? Can to urun deployment scanner and add any possible location to the fsa section of the tool.

tp500
Level 3

Hi Andrew, I have added the old file server using a host entry to another server.  And it gives the error mentioned above. No volume called  ........

Jimmy,

Yes all on the same Vlan.  How do i run deployment scanner?  

I think i will settle for exporting all stuff to PST as that works.  As its really old data, i am sure nobody will even need it.  But if they did we can still get it out through PST. 

 

JimmyNeutron
Level 6
Partner Accredited
Check this post that might help https://www-secure.symantec.com/connect/downloads/script-recall-all-vaulted-items-file-server