Hi All,
I have an irritating problem, I have one mailbox that is unable to archive any messages. If I try to archive any messages in this particular mailbox the message goes into the private queue and sits there. The client icon changes to a clock. It will remain in that state until the operation is cancelled. When I cancel the operation I get the following entry in the event log:
Event Type: Warning
Event Source: Enterprise Vault
Event Category: Archive Task
Event ID: 2270
Date: 23/05/2007
Time: 12:04:24
User: N/A
Computer: XXXXXXX
Description:
A queued operation exceeded the retry count and has been discarded
m_pIArchivingAgentV35->ArchiveItemV35(ClientID = "",
TransactionID = "591CD5286F2248D68A4CBB3FD1FBCB9",
m_pIArchivableItem,
ArchiveID = "186F35806C8CEA446808AF8073D288DA31110000XXXXXX.XXXX.com",
m_pILocation,
m_pIShortcutAccessor,
ExchangeSystem = "XXXXXXX",
RetentionCategory = "1694A9383BDAB0242B4994731E9B9CD0C1b10000XXXXX.XXXX.com",
NULL,
nRetryCount = 3,
NULL,
CallerSID,
isARearchive = 0,
CallerIsAdministrator = 0);
HRESULT: 0xC0040904
When my overnight archiving task runs, the mailbox fails to archive any mail and the following error is logged:
Event Type: Warning
Event Source: Enterprise Vault
Event Category: Archive Task
Event ID: 3306
Date: 23/05/2007
Time: 00:14:49
User: N/A
Computer: XXXXX
Description:
The number of items pending indexing for the archive has grown above the threshold limit. This Task will pause for 1 minute(s) to allow the backlog to clear.
Task:
Target: /o=XXXXX/ou=London/cn=Recipients/cn=KYYH
Archive Name: Henry, Kathryn
Archive Id: 186F35806C8CEA446808AF8073D288DA31110000xxxxx.xxxxx.com
I am able to restore mail from the vault from this mailbox with no problems at all, any ideas will be most helpful.
Thanks
James