06-06-2011 02:04 AM
I can not open a DVS file with Enterprise Vault Outlook Add In, I try but I have this error
Error in c:\Archivos de programa\Enterprise Vault\evclient\Valkirie.dll
Falta entrada: ViewDVSFile
When I open any archived message from Outlook it works correctly but when I try to open it from a folder i can not.
06-06-2011 03:24 AM
A few thoughts/questions :-
Are you doing this on a client machine, or on the EV server?
What version of EV are you using? If it's 8 or higher, then you can't use the client to open a DVS file any longer, because of the implementation of OSIS. An archived item is no longer a "simple" DVS file.
06-06-2011 03:55 AM
SSView for EV8+ .DVS files http://www.mitec.cz/ssv.html
06-06-2011 05:55 AM
We get a similar error opening Outlook if Service Pack 2 for Office 2007 has not been installed.
Could be nothing, but could be everything...
06-07-2011 02:05 AM
2. can you elaborate on what to do with ssview?
06-07-2011 02:41 AM
hi
It's actually here http://www.mitec.cz/ssv.html
I dropped a clanger and just did a quick google without paying attention to the complete URL!
06-07-2011 05:01 AM
If anyone remembers using the tool DVSSpy with assistance/input from Symantec Support, that's making a come back in EV 10 (hopefully). So, really, it's better to wait for that to be available, than to battle with Structured Storage Viewer.
06-10-2011 10:50 AM
@Maialen Zufiaurre, do you need anything else with this issue?