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Uninstalling Norton AV 7.60.926

wooster
Level 2
Hi, Could someone out there please let me know if there is anything more I need to do besides go to Add/Remove programs and Remove Norton Antivirus 7.60.926. I was told that I might have to do something additional with my settings. Thanks very much!
1 ACCEPTED SOLUTION

Accepted Solutions

Thomas_K
Level 6

@ Janice,

 

I am removing the link from your post. That is not an official Symantec site, so that tool download cannot be trusted.

 

Thomas

View solution in original post

6 REPLIES 6

Thomas_K
Level 6

You can use the Norton Removal Tool to remove a failed installation or a damaged Norton product.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Best,
Thomas

nhej-
Level 5
Employee
You can also call Norton department at 1-800-695-0678 opt 2 for further assistance.

wooster
Level 2

Angelique28
Level 4
Employee
Hi,

1st Option. Call the Consumer department for further assistance.

United States:                    1 800 695 0678 or 1 800 745 6061
United Kingdom:               +44 (0)20 7616 5600

2nd Option: For US customer. Create an online ticket using this link.
https://www.suth.com/symantec/CreateOnlineCSTicket.asp?pvid
=

3rd Option: Symantec have a Installer CleanUp Utility.
Not sure if it can un-install Norton Software also. But try it. Might help.

The Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301







janice122
Not applicable

 

Why do you want to get rid of Norton? Anyway, there is a Norton removal tool that you can use to uninstall the software. Just check this guide on Norton 360 uninstall if you need further help. 

Thomas_K
Level 6

@ Janice,

 

I am removing the link from your post. That is not an official Symantec site, so that tool download cannot be trusted.

 

Thomas