11-23-2010 05:43 AM
I downloaded trial of 11.06 (Symantec_Endpoint_Protection_11.0.6_MP1_Trialware_Xplat_EN); can I use this to upgrade my 11.05? If yes, is there anything I need to take care in upgrade? If no, where to download the latest 11.06 version? Yes, I still have a valid and active license. Thanks.
11-23-2010 06:45 AM
You cannot use the Trial version to upgrade. Visit Fileconnect to get the latest SEP 11 build (11.0.6100.645).
http://www.symantec.com/business/support/index?page=content&id=TECH137982&locale=en_US
Thomas
11-23-2010 11:22 PM
Hello,
You may need to uninstall the trialware for SEP and then download the full version as what Cycletech mentioned.
You need a serial number on this format Mxxxxxxxxxx (starts with M followed by a 10 digit number) for the download. You can get it on the license certificate provided when you purchase the product.
If ever that you did not have a serial number or your license certificate, call customer care at 1800-721-3934 to further assist you.
11-23-2010 11:33 PM
Thanks guys. Big help.