I do not know if this has happened to everyone with a 5200 appliance but after working with support they have determined the problem with my upgrade and are releasing a 1.2b upgrade that resolves all the issues i experienced.
The tech and i worked on this for 3 days before the engineers said they were aware of the issues the 1.2 upgrade had caused. here is the follow up email i recieved from the technician.
must ge logged in as the root user
Issue 1:
Status 213 on all backups after applying NBU 5200 Appliance patch 1.2.0.0, spad and spoold would not start.
Followed steps in technote TECH164848 to fix that issue.
http://www.symantec.com/docs/TECH164848
There is a note in that document stating that the patch will be re-released as 1.2b and that version will contain a fix which will prevent this issue.
I did some checking and the 1.2b patch is not yet posted for download, but I am waiting for word from those in the know on when we can expect that patch update.
After the fix steps were followed, we did one successful backup but others started failing with 213 again.
Issue 2
Status 213 on all backups again. Diskpool inventory fails again.
- checked services again. The spoold process was running, but spad was not.
- Looked at the directory /disk/databases/catalog Saw a file called po_list_2
Renamed that file and cycled services on the NBU 5200. The spad started and all backups started working.
