Unable to generate JWT token for : master_server Unable to read tomcat config

[DPeaco]

Greetings,

I have event probes that are giving me this message. Any idea what this is really telling me and how to fix this?

Unable to generate JWT token for : master_server

Unable to read tomcat config

[Robert_Geller]

What Data Collection policy probe  is this for?  event probe (for NBU)?  What version of software are you running?

[DPeaco]

@Robert_Geller 

NetBackup 9.1.01 Enterprise solution.

Event Probe and we are running the latest release of NBUITA. Installed on 6 Jun 2023. 11.2.02 I think it is.

I do have a current support case open for vulnerabilities on the portal server. 

[Robert_Geller]

Can you ping me the case number?

[DPeaco]

@Robert_Geller - PM has been sent sir.