AIX NB Client change (5.1 to 6.0)

[Casey_King]

Environment:

Master Server:
Windows 2003 Server, Standard
NB 6.0MP5

Media Server
AIX5
NB 6.0MP4


Client
AIX
Upgraded NetBackup client from 5.1 to 6.0MP4


The backups were running without any problems on 5.1, and since upgrading to 6.0MP4 the backups have been failing.

From the Administrative Console I can access the client and modify properties.  To me it looks like the client is functioning properly.  I checked the trace.log from the install, and there were no errors.

The backup job fails with a status 6 (gotta love these)


DBCLIENT LOG
------------

4:50:10.625 [585916] <2> int_GetOracleVersion: INF - ORACLE_HOME= </u01/app/oracle/product/10.1.0/db_1>
04:50:10.625 [585916] <2> int_LogSystemInfo: INF -
VERITAS NetBackup for Oracle - Release 5.1 (2004043014)
    System name:    AIX
    Node name:    edidev
    Release:    3
    Version:    5
    Machine:    00C66F5B4C00
    User name:      oracle
    Client Host:     edidev

04:50:10.625 [585916] <2> int_GetMMInfo: INF - support for Proxy Copy enabled
04:50:11.279 [684102] <2> int_GetOracleVersion: INF - ORACLE_HOME= </u01/app/oracle/product/10.1.0/db_1>
04:50:11.279 [684102] <2> int_LogSystemInfo: INF -
VERITAS NetBackup for Oracle - Release 5.1 (2004043014)
    System name:    AIX
    Node name:    edidev
    Release:    3
    Version:    5
    Machine:    00C66F5B4C00
    User name:      oracle
    Client Host:     edidev

04:50:11.279 [684102] <2> int_GetMMInfo: INF - support for Proxy Copy enabled
04:50:12.894 [585916] <2> logconnections: BPRD CONNECT FROM 172.16.62.13.64673 TO 172.16.37.201.13720
04:50:12.904 [684102] <2> logconnections: BPRD CONNECT FROM 172.16.62.13.64674 TO 172.16.37.201.13720
04:50:13.337 [684102] <2> int_GetBfsDateRange: INF - Start Time = 01/29/08 04:50:12
04:50:13.337 [684102] <2> int_GetBfsDateRange: INF - End Time = 01/31/08 04:50:12
04:50:13.337 [585916] <2> int_GetBfsDateRange: INF - Start Time = 01/29/08 04:50:12
04:50:13.337 [585916] <2> int_GetBfsDateRange: INF - End Time = 01/31/08 04:50:12
04:50:13.371 [684102] <2> logconnections: BPRD CONNECT FROM 172.16.62.13.64675 TO 172.16.37.201.13720
04:50:13.372 [585916] <2> logconnections: BPRD CONNECT FROM 172.16.62.13.64676 TO 172.16.37.201.13720
04:50:14.361 [684102] <2> logconnections: BPRD CONNECT FROM 172.16.62.13.64677 TO 172.16.37.201.13720
04:50:14.372 [585916] <2> logconnections: BPRD CONNECT FROM 172.16.62.13.64678 TO 172.16.37.201.13720
04:50:16.536 [585916] <4> VxBSAQueryObject: INF - No match was found for query
04:50:16.536 [585916] <2> int_FindBackupImage: INF - bk_2215_1_645339012 not found
04:50:16.536 [684102] <4> VxBSAQueryObject: INF - No match was found for query
04:50:16.536 [684102] <2> int_FindBackupImage: INF - bk_2216_1_645339012 not found
04:50:16.549 [585916] <2> xbsa_ProgressLogSetup: INF - No progress log: Job will proceed without progress logging
04:50:16.549 [684102] <2> xbsa_ProgressLogSetup: INF - No progress log: Job will proceed without progress logging
04:50:16.857 [684102] <2> logconnections: BPRD CONNECT FROM 172.16.62.13.64679 TO 172.16.37.201.13720
04:50:16.863 [585916] <2> logconnections: BPRD CONNECT FROM 172.16.62.13.64680 TO 172.16.37.201.13720
04:51:17.140 [585916] <2> vnet_vnetd_daemon_socket: vnet_vnetd.c.403: status: 10 0x0000000a
04:51:17.140 [585916] <2> nb_connect_to_vnetd: comm.c.1718: vnet_vnetd_daemon_socket failed: 10
04:51:17.140 [585916] <8> connectSock: WRN - nb_connect_to_vnetd failed for 570devnim: 25
04:51:32.147 [585916] <16> readCommFile: ERR - timed out after 5 seconds while reading from /usr/openv/netbackup/logs/user_ops/dbext/logs/585916.0.1201690216
04:51:32.147 [585916] <16> serverResponse: ERR - cannot connect on DATA socket 570devnim.IPC:/tmp/vnet-59484201690273880206000000000-B6ebMa;2d0c913ea2b6d7ee80b0a1c8fbb4064d;4;300
04:51:32.148 [585916] <16> CreateNewImage: ERR - serverResponse() failed
04:51:32.173 [585916] <16> VxBSACreateObject: ERR - Could not create new image with file /bk_2215_1_645339012.
04:51:32.180 [585916] <16> xbsa_CreateObject: ERR - VxBSACreateObject: Failed with error:
   Server Status:  Communication with the server has not been iniatated or the server status has not been retrieved from the server.
04:56:57.054 [684102] <2> vnet_vnetd_daemon_socket: vnet_vnetd.c.403: status: 10 0x0000000a
04:56:57.054 [684102] <2> nb_connect_to_vnetd: comm.c.1718: vnet_vnetd_daemon_socket failed: 10
04:56:57.054 [684102] <8> connectSock: WRN - nb_connect_to_vnetd failed for 570devnim: 25
04:57:12.054 [684102] <16> readCommFile: ERR - timed out after 5 seconds while reading from /usr/openv/netbackup/logs/user_ops/dbext/logs/684102.0.1201690216
04:57:12.054 [684102] <16> serverResponse: ERR - cannot connect on DATA socket 570devnim.IPC:/tmp/vnet-46228201690612598210000000000-SL3dqa;c52f0070225776127ed3d9962eae2757;4;300
04:57:12.054 [684102] <16> CreateNewImage: ERR - serverResponse() failed
04:57:12.054 [684102] <16> VxBSACreateObject: ERR - Could not create new image with file /bk_2216_1_645339012.
04:57:12.055 [684102] <16> xbsa_CreateObject: ERR - VxBSACreateObject: Failed with error:
   Server Status:  Communication with the server has not been iniatated or the server status has not been retrieved from the server.
04:57:13.298 [585916] <4> sbtend: INF - --- END of SESSION ---
04:57:13.298 [585916] <8> close_image: Session being terminated abnormally, cleaning up
04:57:13.298 [585916] <4> close_image: INF - backup FAILED
04:57:13.298 [585916] <4> close_image: INF ---- end of Backup ---

[ahlip]

I see your Oracle agent on the AIX client is still:

VERITAS NetBackup for Oracle - Release 5.1 (2004043014)

Sounds like you missed out something

[Casey_King]

Good lookin out.  I downloaded the Oracle 6.0MP4 client via http://seer.entsupport.symantec.com/docs/285967.htm

When I try to install the NB_ORA_60_4_M it says it requires NB_CLT_60_4_M

Error: Cannot find required pack NB_CLT_60_4_M

My NB Client is currently at 6.0MP4....

I placed the install files in the same install directory as the NB_CLT

I will continue to look into this, but thought I would see if you knew what is wrong.

[Stumpr2]

Do you have the README in the directory?

[Casey_King]

I am in the middle of testing a backup right now...but after I posted my last message and saw your message, I realized what I was doing wrong....I had installed the 6.0MP4 client from NetBackup6.0MP4_clients1 package

I downloaded the client package the Oracle client install was referring to, placed the install packages in the same directory and it installed properly... 

so many different install packages, just got to stay up with the game.

[Casey_King]

Problem is resolved.  Next time I will make sure to update all associated clients before I try to do anything else.

thanks for the help.