Drive in AVR mode

[kschong]

Hi,

A new library SL500 is added into the Backup domain. There is 4 LTO4 Drives and a old LTO3 drive in the SL500 library. For all the media servers, the newly added drives are seen as AVR whereas for SAN Media servers, the newly added drives are up.

The new SL500 was configure as TLD control. Netbackup version is 6.0MP4 and OS is Solaris 9.

Please help.

Thanks.

[Marianne]

AVR means comms problem with Robot Control Host or drive configured as Standalone.

More info please:

Is this an SSO environment with the Master or one of the media servers configured as robot control host?

Which method was used to update device config? Did you use the device config wizard? Did you select all media servers?  Was NBU Device Management daemons restarted on all media servers at the end of device discovery?

Please do the following from robot control host for all media servers:

# /usr/openv/volmgr/bin/vmoprcmd -d -h <media-server>

The above will verify comms as well as status.

[kschong]

Hi Marianne,

Thanks for the reply. The enviroment is SSO and Master server is configured as robot control host.

We are using device config wizard to discover the devices and have selected all media servers.

After using wizard, Device Management daemons had restarted on all media and SAN media servers.

I even restart the SL500 tape library and rebooted 1 of the mdeia server.

Below  are the vmoprcmd output from master server:

root@bkup3mas1b # /usr/openv/volmgr/bin/vmoprcmd -d -h bkup3svr1

                                PENDING REQUESTS

                                     <NONE>

                                  DRIVE STATUS

Drv Type   Control  User      Label  RecMID  ExtMID  Ready   Wr.Enbl.  ReqId
  0 hcart2   ACS                -                     No       -         0  
  1 hcart2   ACS                -                     No       -         0  
  2 hcart2   ACS                -                     No       -         0  
  3 hcart2   ACS                -                     No       -         0  
  4 hcart3   ACS                -                     No       -         0  
  5 hcart3   ACS                -                     No       -         0  
  6 hcart3   ACS                -                     No       -         0  
  7 hcart3   AVR                -                     No       -         0  

                             ADDITIONAL DRIVE STATUS

Drv DriveName            Shared    Assigned        Comment                   
  0 TPC_LTO1              Yes      -                                         
  1 TPC_LTO2              Yes      -                                         
  2 TPC_LTO3              Yes      -                                         
  3 TPC_LTO4              Yes      -                                         
  4 TPC_LTO7              Yes      -                                         
  5 PPT_LTO5              Yes      -                                         
  6 PPT_LTO6              Yes      -                                         
  7 TPC_LTO15             Yes      -       

Could it be license issue?

[Amit_Karia]

Please run robtest command and check if robot is accessed from master server..

I understand SAN Media server drives are not in AVR mode 

please provide output of following commands

nbemmcmd -listhosts -verbose

vmoprcmd

[Marianne]

I find it weird that only one drive is in AVR status. I doubt that it's a licensing issue.

Please run the following on this media server:

/usr/openv/volmgr/bin/tpconfig -l

This will tell us if drive index 7 has the correct ACS address.

[kschong]

Hi Amit,

Please see below details:

root@bkup3mas1b # nbemmcmd -listhosts -verbose
NBEMMCMD, Version:6.0MP7(20060530)
The following hosts were found:
bkupmas1
        MachineName = "bkupmas1"
        MachineDescription = ""
        MachineNbuType = server (6)
bkupmas1
        MachineName = "bkupmas1"
        MachineDescription = ""
        MachineNbuType = cluster (5)
        NetBackupVersion = 6.00 (600000)
        Active Node Name = "bkup3mas1b"
bkup3mas1b
        ClusterName = "bkupmas1"
        MachineName = "bkup3mas1b"
        GlobalDriveSeed = "VEND:#.:PROD:#.:IDX"
        LocalDriveSeed = ""
        MachineDescription = ""
        MachineFlags = 5
        MachineNbuType = master (3)
        MachineState = active for disk jobs (12)
        NetBackupVersion = 6.00 (600000)
        OperatingSystem = solaris (2)
        ScanAbility = 9
bkup1mas1a
        ClusterName = "bkupmas1"
        MachineName = "bkup1mas1a"
        GlobalDriveSeed = "VEND:#.:PROD:#.:IDX"
        LocalDriveSeed = ""
        MachineDescription = ""
        MachineFlags = 5
        MachineNbuType = master (3)
        MachineState = active for disk jobs (12)
        NetBackupVersion = 6.00 (600000)
        OperatingSystem = solaris (2)
        ScanAbility = 5
bkup1svr1
        ClusterName = ""
        MachineName = "bkup1svr1"
        LocalDriveSeed = ""
        MachineDescription = ""
        MachineFlags = 5
        MachineNbuType = media (1)
        MachineState = active for tape and disk jobs (14)
        MasterServerName = "bkupmas1"
        NetBackupVersion = 6.00 (600000)
        OperatingSystem = solaris (2)
        ScanAbility = 5
bkup3svr1
        ClusterName = ""
        MachineName = "bkup3svr1"
        LocalDriveSeed = ""
        MachineDescription = ""
        MachineFlags = 5
        MachineNbuType = media (1)
        MachineState = active for tape and disk jobs (14)
        MasterServerName = "bkupmas1"
        NetBackupVersion = 6.00 (600000)
        OperatingSystem = solaris (2)
        ScanAbility = 5
eodw1db1c
        ClusterName = ""
        MachineName = "eodw1db1c"
        LocalDriveSeed = ""
        MachineDescription = ""
        MachineFlags = 1
        MachineNbuType = media (1)
        MachineState = active for tape and disk jobs (14)
        MasterServerName = "bkupmas1"
        NetBackupVersion = 6.00 (600000)
        OperatingSystem = solaris (2)
        ScanAbility = 5

root@bkup3mas1b # vmoprcmd

                           HOST STATUS
Host Name                                  Version   Host Status
=========================================  =======   ===========
bkup1mas1a                                 600000    ACTIVE-DISK
bkup3mas1b                                 600000    ACTIVE-DISK
eodw1db1c                                  600000    ACTIVE
bkup3svr1                                  600000    ACTIVE
bkup1svr1                                  600000    ACTIVE

                                PENDING REQUESTS


                                    <NONE>

                                  DRIVE STATUS

Drive Name               Label   Ready  RecMID  ExtMID  Wr.Enbl.  Type
    Host                       DrivePath                            Status
=============================================================================

TPC_LTO13                No      No                     No        hcart
    eodw1db1c                  /dev/rmt/5cbn                        SCAN-TLD

TPC_LTO15                No      No                     No        hcart3
    bkup1svr1                  /dev/rmt/19cbn                       AVR
    bkup3svr1                  /dev/rmt/0cbn                        AVR
    png1icomm1                 /dev/rmt/2cbn                        SCAN

TPC_LTO2                 Yes     Yes    TP0281  TP0281  Yes       hcart2
    bkup1svr1                  /dev/rmt/5cbn                        ACS
    bkup3svr1                  /dev/rmt/19cbn                       ACTIVE
Bkup3mas1b and bkup1mas1a are cluster master server, eodw1db1c is SAN media server. The rest are media servers.

Hi Marianne,

root@bkup3svr1:/usr/openv/volmgr $ /usr/openv/volmgr/bin/tpconfig -l
Device Robot Drive       Robot                    Drive      Device          Second
Type     Num Index  Type DrNum Status  Comment    Name       Path            Device Path
  robot      1    -    TLD    -       -  -          -          bkupmas1
  drive    -    7 hcart3    5      UP  -          TPC_LTO15  /dev/rmt/0cbn
 

We are configure ACS in bkup1svr1 and TLD in master server control 2 different library.

Thanks.

[Amit_Karia]

I suspect Drive 7 ( TPC_LTO15 ) is coming from different robot , As i said in earlier post did you try robtest command from robotic control host and check if robot is being sensed

[Marianne]

Why the mismatch between tpconfig and vmoprcmd output? This normally happens when daemons were not restarted after device config.

vmoprcmd -d -h bkup3svr1  showed 8 tape drives - 7 ACS and 1 AVR.

This output :

root@bkup3svr1:/usr/openv/volmgr $ /usr/openv/volmgr/bin/tpconfig -l

shows one TLD robot (control on bkupmas1) and one tape drive. Robotic drive should be indented - not in line with 'robot', as if it's standalone. This explains the AVR status.

No ACS robot is defined on bkup3svr1. Each media server with drives in ACS robot needs to have this robot defined.

Please try the following on media server bkup3svr1:

Use tpconfig (without any options); use the menu options to delete robot 1 and drive TPC_LTO15.

Exit from tpconfig, then restart NBU daemons on bkup3svr1.
Check bpps -x output. Only 'vmd' should be running under "MM Processes".

Rerun device config wizard and only select bkup3svr1.
Check and verify 'bpps -x' output, as well as 'tpconfig -l' plus 'vmoprcmd -d'.

[kschong]

Hi Amit,

You are right, TPC_LTO15 is new drive from SL500 library. The rest of the drive are from L-180 library.

In bkup3svr1, we have combine of drive from ACS and TLD. SL500 configure as TLD and L-180 is control as ACS.

Thanks.

[Amit_Karia]

From robotic control host

take path of your newly added changer  with following command

/usr/openv/volmgr/bin/scan -changer | grep 'Device Name'

and run following command

echo "s s" | /usr/openv/volmgr/bin/tldtest -r <robotic path>

paste the output here

[kschong]

Hi Amit,

root@bkup3mas1b # /usr/openv/volmgr/bin/scan -changer                 
************************************************************
*********************** SDT_CHANGER ************************
************************************************************
------------------------------------------------------------
Device Name  : "/dev/sg/c0tw500104f000b9a4b1l0"
Passthru Name: "/dev/sg/c0tw500104f000b9a4b1l0"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "STK     SL500           1395"
Vendor ID  : "STK     "
Product ID : "SL500           "
Product Rev: "1395"
Serial Number: "559000203620"
WWN          : ""
WWN Id Type  : 0
Device Identifier: ""
Device Type    : SDT_CHANGER
NetBackup Robot Type: 8
Removable      : Yes
Device Supports: SCSI-5
Number of Drives : 5
Number of Slots  : 227
Number of Media Access Ports: 25
Drive 1 Serial Number      : "HU1035C5EJ"
Drive 2 Serial Number      : "HU1035C5F0"
Drive 3 Serial Number      : "HU1025AVYW"
Drive 4 Serial Number      : "HU1027B4HW"
Drive 5 Serial Number      : "MXP08207PC"
Flags : 0x0
Reason: 0x0

root@bkup3mas1b # echo "s s" | /usr/openv/volmgr/bin/tldtest -r /dev/sg/c0tw500104f000b9a4b1l0
Opening /dev/sg/c0tw500104f000b9a4b1l0
MODE_SENSE complete
Enter tld commands (? returns help information)
slot 1 (addr 1000) contains Cartridge = yes
Source address = 1000
Barcode = TP4002
slot 2 (addr 1001) contains Cartridge = yes
Barcode = TP4001
slot 3 (addr 1002) contains Cartridge = yes
Barcode = TP4003
slot 4 (addr 1003) contains Cartridge = yes
Barcode = TP4004
slot 5 (addr 1004) contains Cartridge = yes
Barcode = TP4005
slot 6 (addr 1005) contains Cartridge = yes
Barcode = TP4006
slot 7 (addr 1006) contains Cartridge = yes
Barcode = CLNU41
slot 8 (addr 1007) contains Cartridge = yes
Source address = 10
Barcode = TP0601
slot 9 (addr 1008) contains Cartridge = no
Source address = 0
slot 10 (addr 1009) contains Cartridge = yes
Barcode = TP4007
<< Press return to continue, or q and return to stop >>
slot 11 (addr 1010) contains Cartridge = yes
Barcode = TP4008
slot 12 (addr 1011) contains Cartridge = yes
Barcode = TP4009
slot 13 (addr 1012) contains Cartridge = yes
Barcode = TP4010
slot 14 (addr 1013) contains Cartridge = yes
Barcode = TP4011
slot 15 (addr 1014) contains Cartridge = yes
Barcode = TP4012
slot 16 (addr 1015) contains Cartridge = no
slot 17 (addr 1016) contains Cartridge = no
slot 18 (addr 1017) contains Cartridge = no
slot 19 (addr 1018) contains Cartridge = yes
Barcode = TP4013
slot 20 (addr 1019) contains Cartridge = yes
Barcode = TP4014
slot 21 (addr 1020) contains Cartridge = yes
Barcode = TP4015
slot 22 (addr 1021) contains Cartridge = yes
Barcode = TP4016
<< Press return to continue, or q and return to stop >>
slot 23 (addr 1022) contains Cartridge = yes
Barcode = TP4017
slot 24 (addr 1023) contains Cartridge = yes
Barcode = TP4018
slot 25 (addr 1024) contains Cartridge = no
slot 26 (addr 1025) contains Cartridge = no
slot 27 (addr 1026) contains Cartridge = no
slot 28 (addr 1027) contains Cartridge = yes
Barcode = TP4019
slot 29 (addr 1028) contains Cartridge = yes
Barcode = TP4020
slot 30 (addr 1029) contains Cartridge = yes
Barcode = TP4021
slot 31 (addr 1030) contains Cartridge = yes
Barcode = TP4022
slot 32 (addr 1031) contains Cartridge = yes
Barcode = TP4023
slot 33 (addr 1032) contains Cartridge = yes
Barcode = TP4024
slot 34 (addr 1033) contains Cartridge = no
slot 35 (addr 1034) contains Cartridge = no
<< Press return to continue, or q and return to stop >>
slot 36 (addr 1035) contains Cartridge = no
slot 37 (addr 1036) contains Cartridge = yes
Barcode = TP4037
slot 38 (addr 1037) contains Cartridge = yes
Barcode = TP4038
slot 39 (addr 1038) contains Cartridge = yes
Barcode = TP4039
slot 40 (addr 1039) contains Cartridge = yes
Barcode = TP4040
slot 41 (addr 1040) contains Cartridge = yes
Barcode = TP4041
slot 42 (addr 1041) contains Cartridge = yes
Barcode = TP4042
slot 43 (addr 1042) contains Cartridge = yes
Barcode = TP4045
slot 44 (addr 1043) contains Cartridge = no
slot 45 (addr 1044) contains Cartridge = no
slot 46 (addr 1045) contains Cartridge = yes
Barcode = TP4031
slot 47 (addr 1046) contains Cartridge = yes
Barcode = TP4032
<< Press return to continue, or q and return to stop >>
slot 48 (addr 1047) contains Cartridge = yes
Barcode = TP4033
slot 49 (addr 1048) contains Cartridge = yes
Barcode = TP4034
slot 50 (addr 1049) contains Cartridge = yes
Barcode = TP4035
slot 51 (addr 1050) contains Cartridge = yes
Barcode = TP4036
slot 52 (addr 1051) contains Cartridge = yes
Barcode = TP4044
slot 53 (addr 1052) contains Cartridge = no
slot 54 (addr 1053) contains Cartridge = no
slot 55 (addr 1054) contains Cartridge = yes
Barcode = TP4025
slot 56 (addr 1055) contains Cartridge = yes
Barcode = TP4026
slot 57 (addr 1056) contains Cartridge = yes
Barcode = TP4027
slot 58 (addr 1057) contains Cartridge = yes
Barcode = TP4028
slot 59 (addr 1058) contains Cartridge = yes
Barcode = TP4029
<< Press return to continue, or q and return to stop >>
slot 60 (addr 1059) contains Cartridge = yes
Barcode = TP4030
slot 61 (addr 1060) contains Cartridge = yes
Barcode = TP4043
slot 62 (addr 1061) contains Cartridge = no
slot 63 (addr 1062) contains Cartridge = no
slot 64 (addr 1063) contains Cartridge = no
slot 65 (addr 1064) contains Cartridge = no
slot 66 (addr 1065) contains Cartridge = no
slot 67 (addr 1066) contains Cartridge = no
slot 68 (addr 1067) contains Cartridge = no
slot 69 (addr 1068) contains Cartridge = no
slot 70 (addr 1069) contains Cartridge = no
slot 71 (addr 1070) contains Cartridge = no
slot 72 (addr 1071) contains Cartridge = no
slot 73 (addr 1072) contains Cartridge = no
slot 74 (addr 1073) contains Cartridge = no
slot 75 (addr 1074) contains Cartridge = no
slot 76 (addr 1075) contains Cartridge = no
slot 77 (addr 1076) contains Cartridge = no
slot 78 (addr 1077) contains Cartridge = no
<< Press return to continue, or q and return to stop >>
slot 79 (addr 1078) contains Cartridge = no
slot 80 (addr 1079) contains Cartridge = no
slot 81 (addr 1080) contains Cartridge = no
slot 82 (addr 1081) contains Cartridge = no
slot 83 (addr 1082) contains Cartridge = no
slot 84 (addr 1083) contains Cartridge = no
slot 85 (addr 1084) contains Cartridge = no
slot 86 (addr 1085) contains Cartridge = no
slot 87 (addr 1086) contains Cartridge = no
slot 88 (addr 1087) contains Cartridge = no
slot 89 (addr 1088) contains Cartridge = no
slot 90 (addr 1089) contains Cartridge = no
slot 91 (addr 1090) contains Cartridge = no
slot 92 (addr 1091) contains Cartridge = no
slot 93 (addr 1092) contains Cartridge = no
slot 94 (addr 1093) contains Cartridge = no
slot 95 (addr 1094) contains Cartridge = no
slot 96 (addr 1095) contains Cartridge = no
slot 97 (addr 1096) contains Cartridge = no
slot 98 (addr 1097) contains Cartridge = no
slot 99 (addr 1098) contains Cartridge = no
<< Press return to continue, or q and return to stop >>
slot 100 (addr 1099) contains Cartridge = no
slot 101 (addr 1100) contains Cartridge = no
slot 102 (addr 1101) contains Cartridge = no
slot 103 (addr 1102) contains Cartridge = no
slot 104 (addr 1103) contains Cartridge = no
slot 105 (addr 1104) contains Cartridge = no
slot 106 (addr 1105) contains Cartridge = no
slot 107 (addr 1106) contains Cartridge = no
slot 108 (addr 1107) contains Cartridge = no
slot 109 (addr 1108) contains Cartridge = no
slot 110 (addr 1109) contains Cartridge = no
slot 111 (addr 1110) contains Cartridge = no
slot 112 (addr 1111) contains Cartridge = no
slot 113 (addr 1112) contains Cartridge = no
slot 114 (addr 1113) contains Cartridge = no
slot 115 (addr 1114) contains Cartridge = no
slot 116 (addr 1115) contains Cartridge = no
slot 117 (addr 1116) contains Cartridge = no
slot 118 (addr 1117) contains Cartridge = no
slot 119 (addr 1118) contains Cartridge = no
slot 120 (addr 1119) contains Cartridge = no
<< Press return to continue, or q and return to stop >>
slot 121 (addr 1120) contains Cartridge = no
slot 122 (addr 1121) contains Cartridge = no
slot 123 (addr 1122) contains Cartridge = no
slot 124 (addr 1123) contains Cartridge = no
slot 125 (addr 1124) contains Cartridge = no
slot 126 (addr 1125) contains Cartridge = no
slot 127 (addr 1126) contains Cartridge = no
slot 128 (addr 1127) contains Cartridge = no
slot 129 (addr 1128) contains Cartridge = no
slot 130 (addr 1129) contains Cartridge = no
slot 131 (addr 1130) contains Cartridge = no
slot 132 (addr 1131) contains Cartridge = no
slot 133 (addr 1132) contains Cartridge = no
slot 134 (addr 1133) contains Cartridge = no
slot 135 (addr 1134) contains Cartridge = no
slot 136 (addr 1135) contains Cartridge = no
slot 137 (addr 1136) contains Cartridge = no
slot 138 (addr 1137) contains Cartridge = no
slot 139 (addr 1138) contains Cartridge = no
slot 140 (addr 1139) contains Cartridge = no
slot 141 (addr 1140) contains Cartridge = no
<< Press return to continue, or q and return to stop >>
slot 142 (addr 1141) contains Cartridge = no
slot 143 (addr 1142) contains Cartridge = no
slot 144 (addr 1143) contains Cartridge = no
slot 145 (addr 1144) contains Cartridge = no
slot 146 (addr 1145) contains Cartridge = no
slot 147 (addr 1146) contains Cartridge = no
slot 148 (addr 1147) contains Cartridge = no
slot 149 (addr 1148) contains Cartridge = no
slot 150 (addr 1149) contains Cartridge = no
slot 151 (addr 1150) contains Cartridge = no
slot 152 (addr 1151) contains Cartridge = no
slot 153 (addr 1152) contains Cartridge = no
slot 154 (addr 1153) contains Cartridge = no
slot 155 (addr 1154) contains Cartridge = no
slot 156 (addr 1155) contains Cartridge = no
slot 157 (addr 1156) contains Cartridge = no
slot 158 (addr 1157) contains Cartridge = no
slot 159 (addr 1158) contains Cartridge = no
slot 160 (addr 1159) contains Cartridge = no
slot 161 (addr 1160) contains Cartridge = no
slot 162 (addr 1161) contains Cartridge = no
<< Press return to continue, or q and return to stop >>
slot 163 (addr 1162) contains Cartridge = no
slot 164 (addr 1163) contains Cartridge = no
slot 165 (addr 1164) contains Cartridge = no
slot 166 (addr 1165) contains Cartridge = no
slot 167 (addr 1166) contains Cartridge = no
slot 168 (addr 1167) contains Cartridge = no
slot 169 (addr 1168) contains Cartridge = no
slot 170 (addr 1169) contains Cartridge = no
slot 171 (addr 1170) contains Cartridge = no
slot 172 (addr 1171) contains Cartridge = no
slot 173 (addr 1172) contains Cartridge = no
slot 174 (addr 1173) contains Cartridge = no
slot 175 (addr 1174) contains Cartridge = no
slot 176 (addr 1175) contains Cartridge = no
slot 177 (addr 1176) contains Cartridge = no
slot 178 (addr 1177) contains Cartridge = no
slot 179 (addr 1178) contains Cartridge = no
slot 180 (addr 1179) contains Cartridge = no
slot 181 (addr 1180) contains Cartridge = no
slot 182 (addr 1181) contains Cartridge = no
slot 183 (addr 1182) contains Cartridge = no
<< Press return to continue, or q and return to stop >>
slot 184 (addr 1183) contains Cartridge = no
slot 185 (addr 1184) contains Cartridge = no
slot 186 (addr 1185) contains Cartridge = no
slot 187 (addr 1186) contains Cartridge = no
slot 188 (addr 1187) contains Cartridge = no
slot 189 (addr 1188) contains Cartridge = no
slot 190 (addr 1189) contains Cartridge = no
slot 191 (addr 1190) contains Cartridge = no
slot 192 (addr 1191) contains Cartridge = no
slot 193 (addr 1192) contains Cartridge = no
slot 194 (addr 1193) contains Cartridge = no
slot 195 (addr 1194) contains Cartridge = no
slot 196 (addr 1195) contains Cartridge = no
slot 197 (addr 1196) contains Cartridge = no
slot 198 (addr 1197) contains Cartridge = no
slot 199 (addr 1198) contains Cartridge = no
slot 200 (addr 1199) contains Cartridge = no
slot 201 (addr 1200) contains Cartridge = no
slot 202 (addr 1201) contains Cartridge = no
slot 203 (addr 1202) contains Cartridge = no
slot 204 (addr 1203) contains Cartridge = no
<< Press return to continue, or q and return to stop >>
slot 205 (addr 1204) contains Cartridge = no
slot 206 (addr 1205) contains Cartridge = no
slot 207 (addr 1206) contains Cartridge = no
slot 208 (addr 1207) contains Cartridge = no
slot 209 (addr 1208) contains Cartridge = no
slot 210 (addr 1209) contains Cartridge = no
slot 211 (addr 1210) contains Cartridge = no
slot 212 (addr 1211) contains Cartridge = no
slot 213 (addr 1212) contains Cartridge = no
slot 214 (addr 1213) contains Cartridge = no
slot 215 (addr 1214) contains Cartridge = no
slot 216 (addr 1215) contains Cartridge = no
slot 217 (addr 1216) contains Cartridge = no
slot 218 (addr 1217) contains Cartridge = no
slot 219 (addr 1218) contains Cartridge = no
slot 220 (addr 1219) contains Cartridge = no
slot 221 (addr 1220) contains Cartridge = no
slot 222 (addr 1221) contains Cartridge = no
slot 223 (addr 1222) contains Cartridge = no
slot 224 (addr 1223) contains Cartridge = no
slot 225 (addr 1224) contains Cartridge = no
<< Press return to continue, or q and return to stop >>
slot 226 (addr 1225) contains Cartridge = no
slot 227 (addr 1226) contains Cartridge = no
READ_ELEMENT_STATUS complete

Thanks.

[Amit_Karia]

that means there are no hardware issues with that library/drive/..

Marriane is right,delete that drive with tpconfig -delete -drive <drive index> and then perform device configuration

[ranjithram1]

Shared Drive is showing AVR status for one host. i dont have access to that host!!! anything can be done from masterserve.