Exchange 2010 Backup failes with status 13

[Kenneth_Hansen]

Hi,

I have some problem backing up passive DB on Exchange 2010 DAG.

Error I see:
Critical BPBRM from client "something": FTL - snashot preparation failed - No Exchange databases were found during enumiration of (DB), status 13
Critical BPBRM from client "something": FTL - snashot preparation failed, status 13.

This happen to just a few DB not all.
All Passive DB's is located on 1 server. All aktive DB are located on different servers.

Anyone seen this?

[Mouse]

What are your settings on backup copies (active or passive)? Is it set to backup active copy of the database? Was the client name attribute set to cluster host name?

[Kenneth_Hansen]

Yes Im trying to backup passive DB's.
We connect to exchange using Cluster Virtual name.

Same configuration backup active copy without any problems.

[Kenneth_Hansen]

Bump!!

[Kenneth_Hansen]

I also see:

EX_DB: DAG_DB3 EX_SRVR: EXSRV3 EX_TIME: 1259516017 EX_COUNT: 1 EX_STATUS: 103
EX_DB: DAG_MBOX7 EX_SRVR: EXSRV3 EX_TIME: 1259516040 EX_COUNT: 2 EX_STATUS: 103
EX_DB: EXCHDB001 EX_SRVR: EXSRV2 EX_TIME: 1259516018 EX_COUNT: 1 EX_STATUS: 103

When running command bpclient -All -EXDB

[Kenneth_Hansen]

No one?

[nbu_noob]

Hey,

Just thought i would throw this one out there.. We just had to update all of our exchange clients to 7.0.1 for a similar  issue. Also has the exchange boxs recently done there Microsoft security update's. Are you able to bpgetconfig -s the dag?

[Kenneth_Hansen]

The client i 7.0.1

C:\>bpgetconfig -s "DAG"

Client of msbackup01

PC-x64, WindowsXP

7.0.1

NetBackup

7.0

700000

C:\Program Files\Veritas\NetBackup\bin

Windows2008 6

Any spesific update form MS you are thinking about?