Manual Duplication is failing with 191 error code

NetBAckup Version: 8.1.1

OS Version: SLES 12 SP 1

 

My duplication job which is done by SLP fails with the following error after witing a couple of bytes.


Apr 9, 2019 12:30:59 PM - mounting 0384L7
Apr 9, 2019 12:30:59 PM - Info bptm (pid=18780) INF - Waiting for mount of media id 0384L7 on server sivls105 for writing.
Apr 9, 2019 12:31:32 PM - Info bptm (pid=18780) media id 0384L7 mounted on drive index 21, drivepath /dev/alias/nst/C3EC3D2008, drivename IBM.ULTRIUM-HH7.003, copy 2
Apr 9, 2019 12:31:32 PM - Info bptm (pid=18780) INF - Waiting for positioning of media id 0384L7 on server sivls105 for writing.
Apr 9, 2019 12:35:07 PM - Error bptm (pid=13610) cannot read image from NDMP media id @aaaab, drive index -1, error code 20 (NDMP_UNDEFINED_ERR)
Apr 9, 2019 12:35:07 PM - Error bptm (pid=13610) NBEMM returned an extended error status: Invalid argument (4000002)
Apr 9, 2019 12:35:07 PM - Info bptm (pid=13610) EXITING with status 85 <----------
Apr 9, 2019 12:35:09 PM - Error bptm (pid=18780) media manager terminated by parent process
Apr 9, 2019 12:36:31 PM - Error bpduplicate (pid=18763) host sivls106 backup id mp2vmsd058_1524904249 read failed, media read error (85).
Apr 9, 2019 12:36:31 PM - Error bpduplicate (pid=18763) host sivls105 backupid mp2vmsd058_1524904249 write failed, media manager killed by signal (82).
Apr 9, 2019 12:36:31 PM - Error bpduplicate (pid=18763) Duplicate of backupid mp2vmsd058_1524904249 failed, media manager killed by signal (82).
Apr 9, 2019 12:36:31 PM - Error bpduplicate (pid=18763) Status = no images were successfully processed.
Apr 9, 2019 12:36:31 PM - end Duplicate; elapsed time 0:05:35
no images were successfully processed  (191)

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4 Replies
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Re: Manual Duplication is failing with 191 error code

I have had this issue in the past and was not able to replicate it - I cannot predict when the 191 will occur. It only happens once a month or so, and went away with no change on my part.

If it is the same thing, all you can do is delete and re-run the backup.

Try cancelling the SLP and manually duplicating it - if you still get the error, it is the same issue. 

If you can replicate it - please have veritas check it out! I would also like a solution.

NetBackup 8.1.2 on Solaris 11, writing to DataDomain 9800
duplicating via SLP to LTO5 in SL8500 via ACSLS
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Re: Manual Duplication is failing with 191 error code

With my issue - once it happens, the original source file will always generate a 191 when you try to copy or duplicate it.

 

NetBackup 8.1.2 on Solaris 11, writing to DataDomain 9800
duplicating via SLP to LTO5 in SL8500 via ACSLS
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Re: Manual Duplication is failing with 191 error code

My issue is happening in the DR site. so the first operation is import then the nest in duplication. the importing is working without issues.

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Re: Manual Duplication is failing with 191 error code

You need to check/verify the disk image - this image (mp2vmsd058_1524904249 ) is giving a read error

cannot read image from NDMP media id @aaaab, drive index -1, error code 20 (NDMP_UNDEFINED_ERR)
Apr 9, 2019 12:35:07 PM - Error bptm (pid=13610) NBEMM returned an extended error status: Invalid argument (4000002)

It seems that media server sivls106 is doing the read from disk and sivls105 the 'write' portion. 
host sivls106 backup id mp2vmsd058_1524904249 read failed, media read error (85).
host sivls105 backupid mp2vmsd058_1524904249 write failed

Do you have bptm logging enabled on all media servers? Level 3 should be good as a start.

I found some old TNs with similar errors related to NDMP direct copy.
e.g. https://www.veritas.com/support/en_US/article.100033460
Is this what you are using here?