NBU DLO 6.1 6_M - Alert Reports Hang DLO Admin Console

[Bandicoot]

Hi,

Did anyone experience NBU DLO Admin Console hang whenever any of the alert reports is run? When I tried running any of the Alert reports on a Windows 2008 R2 with SQL 2005/2008 server, the DLO Admin Console will hang. To recover, I will need to restart the Console Admin and Database services. However, running other reports do not have any issues. I have tried DLO 6.1 5A_M and 6_M. All has the same issue. The only time it works when I ran DLO on Windows 2003.

Did I miss out anything when running on Windows 2008 R2?

Thanks

Tay

[Marianne]

See if this TN helps:

http://www.symantec.com/docs/TECH75070

[CRZ · Accepted solution]

You'll love this answer - have you tried applying 6.1 MP7?

DLO 6.1MP7 Release Information

 http://www.symantec.com/docs/TECH176789

One of the Etracks fixed (listed in the README) is a hanging report issue (Etravk 2517733) related to 2008R2.

[Bandicoot]

Yes. The Alert reports are resolved in DLO 6.1MP7.