Need help finding previous release agent

[Lynne_Seamans]

I'm very new to NetBackup, we have 7.1 installed and are putting agents on various clients to being backing them up.

Have discovered I can't use 7.1 agent on my HP-UX itanium 6.23, that I need to use 6.5 agents. per this technet article:

http://www.symantec.com/business/support/index?page=content&id=TECH143198

Problem is, I'm so new, I don't know how to find the 6.5 unix distribution -- all I could find is the UPDATES.  Can someone please point me in the correct direction?

[Will_Restore]

Downloads
The installation source for all NetBackup Enterprise Server, NBU PureDisk, NBU RealTime, and components can be obtained via FileConnect.  

Download locations:
   * Symantec File Connect:    http://fileconnect.symantec.com
 
Symantec FileConnect - List of Available Products:    http://www.symantec.com/downloads/fileconnect/index.jsp
      This index is arranged by
                      * Product family
                      * Within each product family, by language.

A serial number is required to initiate the software download through FileConnect.   This serial number is specific to the FileConnect site and is not the product license key.  The serial number will either come with an upgrade or purchase letter.

If this information is not available, a serial number it can be procured from:

            Symantec Licensing Portal:
             https://licensing.symantec.com/acctmgmt/index.jsp
            or request a FileConnect serial number through Symantec Customer Care:
             http://www.symantec.com/enterprise/support/assistance_care.jsp

Because application downloads require access to licensing information to which Technical Support does not have, Technical Support is not able to provide assistance with application downloads.   If assistance is required with either of the two download locations, please review the licensing PDF documents as referenced in the Licensing section above.  

If installing NetBackup 6.5 or 6.0 GA the Release Updates can be obtained via the Support website and are listed here:
 http://support.veritas.com/docs/315276

If further assistance is required, please contact a regional Customer Care representative.  The number for the US and Canada is 1-800-721-3934. To obtain a Customer Care phone number for other regions around the world please visit Customer Care Assistance & Information at    http://www.symantec.com/enterprise/support/assistance_care.jsp
 

[Marianne]

Hopefully you still have an old 6.5 License Key certificate stored somewhere?

You will need the serial # on a 6.5 certificate to download software from FileConnect .

If you cannot find such a certificate/serial #, please contact Customer Care . See http://customercare.symantec.com/app/answers/detail/a_id/131/kw/previous%20version/r_id/166

[Lynne_Seamans]

No, this is a brand new NetBackup installation.  I never had a 6.5 License key, but now I understand why fileconnect only showed my 7.0 and 7.1 options.