Shadow Copy Components:\System State\System Files\System Files (BEDS 0xFFFFFEDF: )

[PatrickD72]

Hi all -

One of our clients is logging a status 1 (partially successful) backup with this message:

7/10/2007 9:57:08 AM - Error bpbrm(pid=4872) from client cpc0w2 ERR - failure reading file: Shadow Copy Components:\System State\System Files\System Files (BEDS 0xFFFFFEDF: )

Windows Server 2003 Standard - SP1

Client version is 5.1MP6. 

Any thoughts?

Thanks!

Patrick

[sdo]

This link mentions the same error and that the root cause was that some registry keys had had their protection changed:

http://osdir.com/ml/sysutils.backup.veritasbu/2006-05/msg00434.html

They also mention that they tried taking a system state / shadow copy components backup using Windows own NTBackup - and because that also had the same error they determined that the problem wasn't to do with NetBackup, but with the Windows configuration.

[Stefan_Schmid_2]

We had the same problem on Windows 2003 SP1 servers (with NetBackup 5.1MP3A to 5.1MP6) and a wide

range of hardware types.

In our cases, the Windows 2003 SP2 solved the problem.

Due to this error, we also had partially or completely emtpy C:\WINDOWS\system32 - directories !

We suppose, that the problem was caused by a certain nLite / scsi storeport installation configuration.

We also found a work around for Windows 2003 SP1 servers. However, the WINDOWS admin is right now on

holiday and he only knows the details regarding the work around....