Wonderful licensing problem!

[StoutAT]

I am waiting for a product exchange from Symantec, so in the meantime they set me up with a demo key which was then extended with another key.  Well, my extended key ran out and now I have users lined up who can't get to their archived files... of course I can't backup or restore either.  My Symantec guy said that they'll overnight me an NFR copy to get me up and running.  Any of you experienced this problem?  I understand it's to keep people from pirating, but situations like this are not fun...

[Ron_Cohn]

Which version and platform of NBU are you talking about?

[bumj1]

Have you tried removing the key and reusing it?

[Reagan]

I've been in situations like this and Symantec has always been able to provide a temp key.

The problem with Temp keys is that they expire and a request for another temp key should be made at least one week in advance before the current temp key expires.  This will help prevent the Netbackup processes from stopping completely.