error 48

[prafullkshirsag]

Hello,

I have big environment consist of two master and 6 media servers.

From last few days many jobs on window clients are failing with error 48 (client hostname could not found) perhaps

ping and nslookup output is fine. Please suggest what else I should check for this error.

Let me know if you need any more information.

Regards,

Prafull

[Marianne]

... perhaps ping and nslookup output is fine.

Perhaps?  What does this mean?

It can either be fine or not!  What kind of name lookup is used in your environment? hosts files or DNS?

If any network changes have been made recently - hosts files or DNS - you need to refresh NBU host cache on servers and clients (relative to network change):

bpclntcmd -clear_host_cache

See http://www.symantec.com/docs/TECH136792

and  http://www.symantec.com/docs/TECH27430