error code 6....?

[koya]

can u plz tell me how to troubleshoot error code 6......for database error

[Marianne · Accepted solution]

Status 6 is a generic error for database backup failure. The problem is normally on the database side.
Extract from Troubleshooting Guide:
   Check the progress report (log) on the client for a message such as Script exited with status code = number (the number varies). The progress log usually names the script.
   Check the script for problems. Also, check the troubleshooting logs created by the database extension. See the NetBackup guide that came with the database extension for information on the scripts and the troubleshooting logs.

Most database extentions will log to dbclient log directory, but not all of them.

Please let us know:
1. Database
2. NBU version on master/media and client
3. O/S on master/media and client

[koya]

NBU Version : 6.5
Server & Client OS  : Solaris10

[Marianne]

Create dbclient log directory under /usr/openv/netbackup/logs. Remember to 'chmod 777 dbclient'.
You need to look at rman output file as well dbclient log.
More useful logs in /usr/openv/netbackup/logs/user_ops/username/logs  (this should exist by default.

See NBU for Oracle Guide:  ftp://exftpp.symantec.com/pub/support/products/NetBackup_Enterprise_Server/290216.pdf