BESR 2010 Virtual Edition Trial Crashing when VM's are Running

[Morgan1]

Hello,
  Running BESR 2010 on a Windows 2008 Server R2 w/ Hyper-V box and I am able to do backups of the host when the virtual machines are turned off.  Turn on a machine and run a backup and I blue screen.  Anyone have any ideas on how to fix this?  According to the white papers and the sales rep this functionality is supported.  BESR 8.5 did not however, machines needed to be powered down if you want to backup the host.

One thing I did notice when I was downloaded the trial edition it said nothing about being the virtual edition in the file name as well as when I installed the product.

Here is the error.

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7600.2.0.0.400.8

Locale ID: 1033

Additional information about the problem:

BCCode: ca

BCP1: 0000000000000002

BCP2: FFFFFA801325FBC0

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_1_7600

Service Pack: 0_0

Product: 400_3

Files that help describe the problem:

C:\Windows\Minidump\012010-12168-01.dmp

C:\Users\******AppData\Local\Temp\WER-90152-0.sysdata.xml

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If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txthttp://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

[criley · Accepted solution]

This is a known issue: http://support.veritas.com/docs/340076.

You will need to use one of the workarounds until a fix becomes available.


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[Morgan1]

Thank you Chris, I will subscribe to the article you posted and wait for a soluion.