I've been consistently getting the following error with when running a nightly backup of one of our primary servers over the last week:
Error EC8F17B7: Cannot create recovery points for job: Server1 (C:\), (D:\), (E:\), (F:\), (H:\). Error E0BB0083: Unable to create incremental image. Error E7C3000F: Device \\?\SymantecSnapshot5 cannot read 12288 sectors starting at LBA 285707386. Error EBAB03F1: The request could not be performed because of an I/O device error.
Details: 0xE0BB0083
Source: Backup Exec System Recovery
In response to this error, I shut down the server and rebooted it in safe mode, and ran Scandisk on all volumes. It found and corrected some errors. That night, the backups ran again and I got a different error message that what I'd been receiving previously:
Error EC8F17B7: Cannot create recovery points for job: Server1 (C:\), (D:\), (E:\), (F:\), (H:\). Error E7C3000F: Device \\?\SymantecSnapshot5 cannot read 12288 sectors starting at LBA 285704640. Error EBAB03F1: The semaphore timeout period has expired.
Details: 0xE7C3000F
Source: Backup Exec System Recovery
I can't seem to find any useful information regarding this particular error message, and I'm not sure what to do about it. I ran a full scandisk on each volume a second time, and it came up clean. Can anyone offer me any advice?
Message Edited by CCPD Engineer on 11-20-2008 10:19 AM
