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BESR DKT 8.5 Error E1AD3212 Privilege & Error EC8F1772 Missing HistoryWatcher

Nogatri
Level 2

Dear all,

 

I met a problem on a BESR Desktop 8.5 installation on WIN XP SP3 (autonomous installation on a laptop, with External USB Drive).

 

The software was working correctly during 1 month, and the following problem appears:

 

The BESR taskbar icon was crossed, and the software refused to be executed.

 

Each try was generating the following message in the PC logs:

 

 

watcher

 

 

I tried to make a Repair in add/suppress Program, and the following message appears after the Installation:

 

Bug1

 

All is OK about privileges for the user (i tried too to suppress and create again the User into the Security Windows of BESR).

 

I tried to make a full deinstallation, and i reinstalled the program (Files sources were on local hard Drive), but same problem!!

 

Impossible to launch BESR, i have the E1AD3212 error at each start. And the error "Erreur EC8F1772 : Le composant suivant n'est pas installé correctement : HistoryWatcher" continue to appear in XP Logs at each start too..

 

I didn't find anything on this error in old posts.

 

I tried to to register successfully again each BESR DLL, but NO OK... the problem persists..

 

regsvr32 "C:\Program Files\Fichiers communs\Symantec Shared\VProRecovery\EventMonitors.dll"
regsvr32 "C:\Program Files\Fichiers communs\Symantec Shared\VProRecovery\NotifyHandler.dll"
regsvr32 "C:\Program Files\Fichiers communs\Symantec Shared\VProRecovery\VProAuto.dll"
regsvr32 "C:\Program Files\Fichiers communs\Symantec Shared\VProRecovery\VProObj.dll"
regsvr32 "C:\Program Files\Symantec\Backup Exec System Recovery\Shared\VProProgress.dll"
regsvr32 "C:\Program Files\CFichiers communs\Symantec Shared\VProRecovery\VProScheduler.dll"

 

Any help would be appreciated !!

 

Thank you

 

Jerome

 

 

 

04/02/2009 14:05:21 Priorité Moyen Notice : Infos 6C8F0427 : Service Backup Exec System Recovery démarré. 0x00 (Backup Exec System Recovery)
04/02/2009 15:28:18 Priorité Élevé Avertissement : Result (0xece30066 33 NOTIFY_ERROR_EVENTLOG_OPEN_FAILED Args [0];) 0x800706B5 (Backup Exec System Recovery)
04/02/2009 15:28:18 Priorité Moyen Notice : Infos 6C8F0428 : Service Backup Exec System Recovery arrêté. 0x00 (Backup Exec System Recovery)
04/02/2009 16:22:44 Priorité Élevé Avertissement : Erreur EC8F1772 : Le composant suivant n'est pas installé correctement : HistoryWatcher. Erreur EBAB03F1 : Erreur non spécifiée. 0x80004005 (Backup Exec System Recovery)
04/02/2009 16:22:44 Priorité Moyen Avertissement : Erreur EC8F042E : Impossible d'enregistrer PC05500 avec le nom de service principal VProRecovery Backup Exec System Recovery Agent 8.5. Erreur EBAB03F1 : Le domaine spécifié n'existe pas ou n'a pas pu être contacté. 0x8007054B (Backup Exec System Recovery)

 

 

1 REPLY 1

Joseph_L_
Level 5
Employee

There are a couple of things you can verify. Please see the following technote:

 

http://support.veritas.com/docs/292957

 

If possible, I would uninstall .net 2.0 and reinstall .net 2.0 if the above technote does not assist in resolving this issue.