03-18-2017 12:31 AM - edited 03-18-2017 03:14 AM
Hi,
we use Symantec System Recovery 2013 R2 to too our backups. But now i have the problem that the backups are locked by a password.
The password for the backup files is stored in one of the partitions Which I need to restore. The original partition no longer exists. Since we have resolved the raid to provide the individual partitions more storage space.
This is what our drive list looks like. The drives with the red cross are the newly created. The blue with the question mark are the old original drives that were deleted.
I tried to restore the file with the password with a tool which restores files.Unfortunately, this only resulted in data waste. See attachement
Is there any way to reset this password? Because we have lost a lot of Data.
I have try this solution https://www.veritas.com/support/en_US/article.TECH128501
But rename the RPAM_Cache.dat did not help. SSR still asks me for a password.
However, I have found out that it is a SQL-Lite database.
Is it posibel to change the value from the tblImages manually. I mean there is a row "Encryption" with the value 1 and chage it to 0. Or cant this work because the Backup is realy encrypted? Or can help to replace the row "JobID" with a new JobID from a without a password?
I hope someone has a solution.
03-18-2017 09:38 AM
Verwenden Sie eine Management Solution oder nur ungemanagte Clients?
03-18-2017 09:56 AM
Mir ist der Unterscheid nicht bekannt. Ich habe eine Installation auf dem Server die alle Platten auf ein externes NAS sichert.
Ich vermute es wir eine Client Solution sein.
03-20-2017 04:43 AM
OK, dann ist es mal einen Versuch wert die Datenbank zu editieren.