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Veritas.com
Support

Problems Installa Testversion System Recovery

Raphael_B
Level 0

Thursday

Hello, i will test the Veritas System Recory n on Windows Server 2022 and it wont work. I download the Instalaltion Files of the Version 23. Then i try to start the Installation. In the Explorer i chosse start the Installation the Installation start with files will copy.. then the window got closed by itself and the installation is aborted. Then i try the installation with this Manual https://www.veritas.com/support/en_US/article.100060200The instalaltion was working now. But itdisplay me some error message during the installtion. After the Installation i cant run Veritas System Recovery. A lot of Error Messages. VQA tells me its not working on Windows Server 2022 and i see the Version 21 and not 23. I cant understand, its weird. i am a little bit shoked, it just to try a Testversion and a lot happend wrong. Thank you and Greetings Raphael

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2 REPLIES 2

akihiro1
Moderator
Moderator
Employee

Thursday

Check the below URLs.

System Recovery (SSR and VSR) Installer fails with error: _Setup has stopped working or a screen "Loading the install. Please Wait..." disappears suddenly.
https://www.veritas.com/support/en_US/article.100011953

'Some files used for the Veritas System Recovery installation are corrupt' message is seen when attempting installation on a machine without an internet connection.
https://www.veritas.com/support/en_US/article.100031615

Install, upgrade or update process of System Recovery 18 Service Pack 3 / 4 or System Recovery 21 hangs.
https://www.veritas.com/support/en_US/article.100046027

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akihiro1
Moderator
Moderator
Employee
In response to akihiro1

Thursday - last edited Thursday

In addition, try below.

After rebooting, open a command prompt and run the following commands on a Command Prompt to manually register vproobj.dll and other dll files.

1. Input "cmd" in [Start] [Run] to Launch Command Prompt.

2. Run the below commands.

regsvr32.exe C:\Program Files\Common Files\Veritas Shared\VProRecovery\vproobj.dll
regsvr32.exe C:\Program Files\Common Files\Veritas Shared\rpAccess64\rpam.dll
regsvr32.exe C:\Program Files\Common Files\Veritas Shared\rpAccess64\v2itoc.dll

3. Reboot the machine, and launch System Recovery Console.

 

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