Topics with Label: Troubleshooting

Manually Disable Archive Accounts in Enterprise Vault.cloud

Tutorial on how to manually disable archive accounts in Enterprise Vault.cloud manage console

Resolved! EV.Cloud config question

I'm trying to setup Vault.Cloud on Exchange 2010 with Outlook 2010 clients. I have created a journaling contact and also an SMTP Send Connector. I then activated Journaling on our exchange server mailbox database. I'm unsure of what to do next. Sh...

EV.cloud not disabling users after "run sync now"

Dear all, I am testing ev.cloud and I cannot get it to respond to my disabled or removed users from office 365. The office 365 user is a pure user and not linked to any active directory so a simple test really. When I run "run sync now" in Ev.cloud ...

Resolved! Web folder stuck on Loading, first-time use takes longer

Hi I did setup ADFS for SSO to access Enterprise Vault.cloud. When I type the URL in the browser I get logged to my archive and SSo works fine. But when I create a Web folder on Outlook and set the home page to my archive it gets stucked on "Loading,...

Resolved! Archive reviewer changes

How can I alter the initial reviwer alloctions to a seach that has been run twice?

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