At some point after playing around with drivers, Backup Exec stopped recognizing the Dell auto-loader as a Robotic Library under devices. Before attempting to load the Unknown Media Changer drivers, I followed step VIII from this Symantec documentat...
Thanks for responding Dave! I have been working on this for the better part of today and have so far updated the firmware on the device, and also downloaded the latest Symantec Drivers using the instructions from Symantec's support website (http://...
I am having the same issue in Backup Exec 11d rev. 6235 and a Dell Powervault 124T. When spanning multiple tapes, the verify process chokes with the following error:
Verify
Media mount failed.
Physical Volume Library Drive or Robot paused, offli...