It's a little confusing. I used an "M" serial number.
Our customer will be purchasing an upgrade to BE 2015 shortly.
Will this still be available via Symantec/fileconnect? Or will it become a Veritas product after Veritas parts company with Symante...
Serial number worked in Fileconnect.symantec.com not myVeritas. email is not the problem.
Will future versions of Backup Exec be available through Symantec file connect?
Symantec solution worked. Re Veritas Solution - Just out of curiosity, I tried the method you suggested and I just get the message
"
Serial number was not found in our database.
Hope this helps with your troubleshooting.
Regards,
