I appreciate you monitoring this thread, Stephen.
I do think there is a problem somewhere. While I do see now the area of documentation that was missed for the reporting services configuration update, this case took 50 days to resolve with tech sup...
True, I do see that now. Are you saying that configuration step would have replaced the EVRT.dll with the correct version? That seems more like something that should have happened in the installation/upgrade phase rather than configuration phase. ...
Hi Stephen,
The SQL server is on the same box as the Vault Server. In the installer, the checkbox to update the reporting services was checked (the support representative asked and confirmed this as well).
I had what sounds like the same issue as the above poster and I wanted to update this thread for any other users who may run into this issue.
Basically we had a case open with Symantec Vault support for 50 days before they identified the problem. I...
