About karllee

karllee · 11-01-2013

Dear Support, My backup exec 2012 server is new install, and I have used it around 1 month. I have upgraded the exchange 2003 server agent from 2010. My Agent version is 14.0 Rev. 1798.1244 and my server version is 14.0 Rev. 1798 (64-bit) running o...

karllee · 07-03-2013

Dear all, Don anyone can teach me how to backup data on same server by different data on daily and monthly without conflict on backup exec 2012 I can't find any option allowing to select different data per daily and per monthly on the same server. I ...

karllee · 12-28-2013

Dear pkh, I can't try it since my exchange running 24 hours. Regards, Karl

karllee · 12-28-2013

Some update here: 1. I have try to capture the SGMon logs according to the support, there is no issue found. 2. There is only a cancel log in media server, since the agent crashed the media server will just keep waiting until timeout. (The cancel log...

karllee · 11-27-2013

Yes, I have re-open the case, an engineer named kunta indicated that information store failing with the error:0x80004005 and refer my case to exchange team. Now another engineer named Kapil is helping me. I make update here is for a summary on the st...

karllee · 11-27-2013

Hello there, Here update my status: I have called cs of symantec, an engineer named Saurabh helps to action below steps on 15 Nov 2013. TROUBLESHOOTING STEPS: 1. checked the version of remote agent on remote server 2. found it of previous version. ...

karllee · 11-13-2013

Hi CraigV, Finally, it crashed again today. I would make a call with cs. Thanks anyway! Karl

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the backup exec remote agent for windows systems service terminated unexpectedly

How to backup data on same server by different data on daily and monthly without conflict on backup exec 2012

Dear pkh, I can't try it

Some update here: 1. I have

Yes, I have re-open the case,

Hello there, Here update my

Hi CraigV, Finally, it