"Running" no, ssr2013 didn't worked, i couldn't start it, and i couldn't uninstall it.
The "dirty uninstall" by symantec support don't solve the problem (service already registered, files and registry keys deleted by hand and symantec driver vtrack....
Hi, Bsod again
And the vtrack.sys is already here
On Mon 08/09/2014 20:47:19 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: vtrack.sys (VTrack+0x2DDF8)
Bugcheck code: 0x...
The support call me. He took control with symantec.webex.com
First he tried to use uninstallssr2011.batFinally he removed all registry keys, delete all the files by handDisabled the service symantec system recovery -> always registered2 reboots
...
No i don't really know this utility.
I quickly searched how to use it, but i'm expecting answers from Symantec Support before.
The problem is that this Hyperv host is a production server and i don't want to crash it...
no the unistall.bat fail...
But the problem is that i can't remove the program the uninstall fail:
FATAL ERROT: Could not open file c:\Program Files\Comman Files\Symantec Shared\rpAccess64\RPAM.dll GetLastError: -1073741701
And the uninstaller mak...