It looks like you have posted this same error in November and December. Please see the comments and solutions given previously.
https://www-secure.symantec.com/connect/forums/netbackup-error-6-sap-online-backup-0
https://www-secure.symantec.com/con...
All points expire after 12 months of inactivity with your point account. This means that you did not receive any points and you did not redeem points within that 12 month period. We do not re-instate points onto the system.
We regret that you hav...
