About Sgooter

Sgooter · 11-02-2018

After many failed attempts earlier today to get my SSR 2013 R2 Desktop to find my trusty ext backup drive, I opted to uninstall SSR on my Win10 PC and start over again. However, when I now try (as the Admin) to run/open the SP6-64bit, my PC says it c...

Sgooter · 11-05-2018

I'm pleased to report back that all is now working fine: Installed SSR 2013 R2 using the original DVD disc, and selected trial version. Then successfully installed a freshly downloaded SP6.exe file, and my license key was then accepted. Just now comp...

Sgooter · 11-05-2018

Yes, the SP6 64-bit version in the Veritas article is what I have downloaded and attempted to install - directly. When SP6 was first issued in Spring 2016, I was using an early version of SSR 2013 R2 Desktop on my Win8.1 PC. The SP6 patch was develop...

Sgooter · 11-05-2018

To be clear: I recently uninstalled my SSR 2013 R2 Desktop SP6 because it was not behaving well: not removing old recovery pts to make room for a new scheduled backup; then not recognizing my ext backup drive, etc.So, I attempted to re-install the sa...

Sgooter · 11-05-2018

Thanks for replying. Here's the simple error message: "This patch cannot be installed on this computer. Please contact Symantec customer support for more information."This is the SP6 .exe file I used to successfully install SSR 2013 R2 Desktop for Wi...

Sgooter · 10-12-2016

All of the issues regarding SSR 2013 R2 Desktop that were described n my two previous posts have now been fully resolved. All working OK now.

VOX

User Statistics

User Activity

Need Help Re-Installing SSR 2013 R2 Desktop on my Win10 PC

Re: Need Help Re-Installing SSR 2013 R2 Desktop on my Win10 PC

Re: Need Help Re-Installing SSR 2013 R2 Desktop on my Win10 PC

Re: Need Help Re-Installing SSR 2013 R2 Desktop on my Win10 PC

Re: Need Help Re-Installing SSR 2013 R2 Desktop on my Win10 PC

Re: Proper Steps to Re-Install SSR 2013 R2 Desktop - Win10