About zchandran

zchandran · 10-29-2014

We are upgrading to 7.5 out of necessity, but have a handful of nodes that use SSR-2013, which apparently is not supported by SMP 7.5. What exactly are we supposed to do? Are we supposed to run a 7.1 NS in parallel and keep those nodes on it? I can't...

zchandran · 07-10-2012

I'm trying to start with a clean slate for SSR-2011, since I am getting errors removing backup destinations etc. After using SIM to remove the solution and then reinstalling it, all the settings are still there, including backup status and destinatio...

zchandran · 07-10-2015

Support talked me through creating a typical SRD. Apparently you have to make it on a machine that's not part of your managed system. Makes zero sense to me - if I have a server and 100 clients being backed up, why should I have to download the softw...

zchandran · 07-10-2015

Support talked me through creating a typical SRD. Apparently you have to make it on a machine that's not part of your managed system. Makes zero sense to me - if I have a server and 100 clients being backed up, why should I have to download the softw...

zchandran · 07-06-2015

I installed KB947821 on the server (2008 R2 SP1), rebooted, and created a new SRD. I am still getting the same error message. Also, I have tried creating the SRD from a Windows 7 desktop instead of the server - and that produces an identical error m...

zchandran · 06-30-2015

I've attached my dism.log from the server I've been using to create the recovery disks. Support asked me to try creating them from a different machine. I did that, but still the same error. I am still unable to create typical disks to see if those ...

zchandran · 06-29-2015

I have technical support case 09053678 open for this.

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How to run SSR-2013 with SMP 7.5?

Clean install of SSR-2011?

Support talked me through

Support talked me through

I installed KB947821 on the

I've attached my dism.log

I have technical support case