About Paul_Biggs

Paul_Biggs · 03-28-2006

I have an Certance Ultrium LTO-3 tape drive that is part of an autoloader that is being detected incorrectly within Backup Exec 9.1. The autoloader and tape drive are detected correctly under Windows but, Backup Exec shows the media type as HIC inst...

Paul_Biggs · 05-31-2006

I have been working with Gateway and they said HIC is something that Veritas came up with to state it detects the media type as LTO but, does not know if it is LTO-1, LTO-2 or LTO-3. They got this information from you. I'm still working with them b...

Paul_Biggs · 04-27-2006

Here's an update. Next thing I know, Gateway has shipped out another autoloader. They just decided to do it on their own and told me after the fact. I figured that it would not work since it appears to be more of a firmware/driver issue. I receiv...

Paul_Biggs · 04-21-2006

Thanks for all of the suggestions. Here is where things are at:As stated earlier, I had the entire autoloader replaced because it was under warranty and the tape drive was bad. At that time, I asked the Gateway tech and he stated that there was no ...

Paul_Biggs · 04-17-2006

Thanks for the suggestion Ken. Tried that and same thing. It makes a lot of sense that it is a driver issue but, I don't know why the manufacturer and Veritas's drivers don't get recognized properly. It is on the hardware compatability list too.Ag...

Paul_Biggs · 04-13-2006

Thank you very much for your help Joshua. I just tried that and still no luck. It's refreshing to have a suggestion that makes sense though. Do you know if there is a way to tell Backup Exec what the drive is instead of it auto detecting it? Eith...

VOX

User Statistics

User Activity

Backup Exec 9.1 Detects Wrong Media Type

Re: Backup Exec 9.1 Detects Wrong Media Type

Re: Backup Exec 9.1 Detects Wrong Media Type

Re: Backup Exec 9.1 Detects Wrong Media Type

Re: Backup Exec 9.1 Detects Wrong Media Type

Re: Backup Exec 9.1 Detects Wrong Media Type