About Kevin_Nielsen

User interface won't come up · 08-03-2005

I have a new installation of BE 10.0 rev 5484 on a Windows 2000 Server SP4 that the user interface begins to load, pauses, then shuts down. The services are all running and if I load the remote administration on a different computer I am able to con...

Re: User interface won't come up · 08-26-2005

Downloaded and ran the TCPView and port 3527 is open. IE was not up to SP1. Updated to SP1 and interface will now come up. Thanks for your help. Wish someone would have questioned this obviously initial check right off the bat. Glad we got it, t...

Re: User interface won't come up · 08-09-2005

Applied the XML service pack and the 10.0.5520 update and am still experiencing the same issues. Anxiously awaiting further direction. Are we getting to a point yet where we need to get the next level involved?

Re: User interface won't come up · 08-05-2005

I have sufficient disk space. There is currently almost 700MB free on the C: drive and several GB free on the secondary drive. Please provide multiple options to troubleshoot with, when possible. These little basic options like checking the amount...

Kevin_Nielsen · 08-04-2005

To satisfy the client, I would restore the data on the tape to a temporary location on your system, remove the client data and then overwrite the tape when backing up the data again and mark the tape appropriately. A potentially lengthy process, but...

Re: User interface won't come up · 08-04-2005

There are no error messages displayed before the GUI shuts down. It shows the splash screen, starts to build the frames of the interface, freezes with the splash screen overlayed on the application and displays "Initializing the user interface...." ...

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User interface won't come up

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Re: Selectively removing/deleting data from a backup tape/catalog

Re: User interface won't come up