Forum Discussion

MikeKlyotskin's avatar
11 years ago

Order of upgrade for DA 10.0.4?

Just reading Upgrade instructions for 10.0.4. On page 34 it states;  Order of upgrade in an environment with Compliance Accelerator or Discovery Accelerator If the Enterprise Vault environment ...
  • EV_Ajay's avatar
    11 years ago

    Hi Mike,

    No. This is not for only 10.0.4. 

    Starting with CA and/or DA 8.0 SP3, the version of CA or DA must be greater than or equal to the installed version of EV. For example, if EV 8.0 SP4 is installed, CA and/or DA must also be at the 8.0 SP4 or greater release.
     
    But still we observed some customers are upgrading there EV first and then they go for DA / CA upgrade and those DA / CA upgrade fails. After that need to uninstall DA / CA and then install directly new installation and configure new DA environment. 
    Hence it is require to upgrade in following order : 
     

    Perform the upgrades in the following order:

    •  Upgrade the Accelerator product.
    •  Then upgrade Enterprise Vault on the Accelerator server.
    •  Finally, upgrade Enterprise Vault on the Enterprise Vault server.