Archiving with quota and age doesnot work for one user
I hav got a strange problem.
At a customer site we installed EV 8.0 SP4 with archiving quota set to 20 % and age to 6 moths but not younger then 2 weeks. For all the users this workd fine except for one user.
I get an event that the user reached 90 % off his quota but there are no items ready to archive.
When i view his mailbox he has an inbox off 400 MB and sent items off 100mb. All the other files are less then that.
There are no unread items that are monts old. So everything should be fine.
I ran a dtrace for archiving. the only strange message i found was this one:
MAPICommon::GetFixed_PR_FOLDER_PATHNAME() - The source folder is the root of the information store, returning an empty string
I disabled the mailbox, synchronised, enabled the mailbox and synchronised again but no result.
Can anyone comment on this? any help is welcome.
Marco Zoomer
I'd zap the mailbox, then move the mailbox to another server. That should fix the weird error. When moved, enable it on there. see what than happens.