Forum Discussion
Hello all,
sadly, I have exactly the same issue - I already spent hours:-(
The setup is simple: W2012R2, EV 11.0.1 CHF2, 2x Exchange 2013 CU9, Kemp Loadbalancer.
We use different namespaces for internal and external access. First I tried just the internal function whithout bypass-URL, later on I tried with the external hostname -> same result.
What I did:
- bypassed loadbalancer with hosts files in order to work with just one Exchange server
- recreated Auth-certificate as described here: https://support.symantec.com/en_US/article.TECH222757.html
- besides that, Authconfig should be ok, as far as we use Lync without problems
- the URLs are correct, the certificates are all valid
- access to //evserver/EnterpriseVault//EnterpriseVault/OfficeMailApp.htm without errors (blank page)
- I also reviewed this post: http://www.symantec.com/connect/forums/failed-send-request-exchange-server-owa-2013 with no further clues
Error in Firefox (and IE):
logAndReportFailure: EWSFindAssociatedItem.onEwsRequestComplete ID[ERROR_EWS_ERRORRESULTSTATUS] Err[Failed to send a request to the Exchange Server] [Result status:failed]
initializationFailed(): Failed to send a request to the Exchange Server
What can I do?
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