Forum Discussion

bert_geiger's avatar
bert_geiger
Moderator
2 years ago

storage queue EVSQ Files not processed - how to handle/remove?

Hi folks, I found no documents about how to handle EVSQ Files that stay in the Storage Queue indefinitely because of a problem encountered while trying to process a saveset. There must be some way ...
EVSQ
  • bert_geiger's avatar
    bert_geiger
    2 years ago

    Addendum: with the help of Veritas Support I was able to extract the contents of the EVSQ files as msg files. It's up to you to reintroduce them to Exchange. It is a lengthy process, so only feasible if there are only a few faulty EVSQs.

    Bert

bert_geiger's avatar
bert_geiger
Moderator

Hi Gertjan,

many thanks for your suggestions. Unfortunately I have neither WS 2012 R2 nor am I doing SMTP Backups - just "normal" Exchange, I'm running EV 14.1, and the dtrace output shows none of the lines referenced in the KB article.

I did add the extensions of the probable troublemakers (.fh11, .fh10,...) to the list of conversion exclusions and will probably also create the registry key. However, the EVSQs already in the SQ are my main problem as they also include "innocent" savesets, and those seem to be  unrecoverable.  I may have to open a case as you suggested.

Regards, Bert

bert_geiger's avatar
bert_geiger
Moderator
2 years ago

Addendum: with the help of Veritas Support I was able to extract the contents of the EVSQ files as msg files. It's up to you to reintroduce them to Exchange. It is a lengthy process, so only feasible if there are only a few faulty EVSQs.

Bert