Forum Discussion

pravingoud's avatar
pravingoud
Level 4
7 years ago

Warning: failed to process mailbox on enterprise vault 12.1

Hi Team,

Enterprise Vault 12.1 archiving report showing error for specific users. auto arching not working but manual archiving sometime works and sometime showing following error "Could not process the selected items" 

        Following error showing in reports "Warning : failed to process mailbox" 

 

I found this tech article https://www.veritas.com/support/en_US/article.TECH35614. but i am not able to create evpm script can anyone help with example how to follow mentioned article. 

Please Help if someone have solution

 

Regards,

Pravin Goud

Enterprise Vault Admin.

    • pravingoud's avatar
      pravingoud
      Level 4
      7 years ago

      Dear Virgil,

      Thanks for the reply,

       

      May i know how to excute this script.

       

      Regards,

      Pravin Goud

      Enterprise Vault Admin

      • VirgilDobos's avatar
        VirgilDobos
        Moderator
        7 years ago

        You are welcome.

        On the EV server, open command prompt, change directory to the EV installation folder then type "evpm" (no quotes), and follow the instructions.