bd1
11 years agoLevel 3
Warning: failed to process mailbox
Hi
Archiving email is working fine in our environment, but one mailbox is getting the warning message. I have tried disabling the mailbox for vault archiving and re-enabling, resetting the vault agent permission on the mailbox. Reset the users outlook and tried a new profile. Does anyone have any suggestions to resolve? We are running 10.0.4.1189
The problem was resolved by following the below article - and re-enabling the mailbox when finished
How to remove (zap) Enterprise Vault (EV) properties from Archive-Enabled Exchange mailboxes:
http://www.symantec.com/business/support/index?page=content&id=TECH35614