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Symantec Appliance 3600 and SCSP agent logs.

msolovey
Level 3

Hello! 


We use Symantec Appliance 3600. Recently I noticed, that the folder C:\Program Files (x86)\Symantec\Critical System Protection\Agent\scsplog оn appliance server has more than 20Gb size and C:\ drive has less than 4 Gb of free space. How can I  clean this folder or can I implement the setting to reduce it size automatically? I found the articel http://www.symantec.com/business/support/index?page=content&id=TECH176277&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D1423546938801VP03oDpmcWMC4s7yh64LM99Gm6JR5ydbMErP9 but I can't find SCSP console on the appliance. 


Please, help me with clearing of the SCSP agent logs.


Thank you!

 

1 REPLY 1

VJware
Level 6
Employee Accredited Certified

I would recommend you to log a formal support case and reference the following KBs:-

TECH227613 & TECH227278