0xa00084ec

[553100390]

Any dealt with this error code? I cannot find it in the Veritas KB. I appreciate the help.

Thanks

Robert

[SANDEEP_PILLAY]

Hi,

0xa00084ec - error reading/writing data from/to the media

The "Cyclic Redundancy Check" (CRC) error is generic in nature and can be caused by numerous factors. Following TechNote would be useful to understand the possible reasons of CRC errors.



http://seer.support.veritas.com/docs/192216.htm


Here are a few suggestions that will help you.

1 Update SCSI drivers.
2 Clean the tape drive using cleaning media. (3 to 4 times)
3 Try running hardware diagnostic utility on the tape drive.
4 Try performing backup on a fresh media (New Media).
5 Install latest Backup Exec device drivers from the following link:

http://seer.support.veritas.com/docs/273853.htm

To isolate the cause of problem, perform a test backup with Windows native backup utility NTBACKUP and verify the result.

Note: Note: Stop all the Backup Exec services prior to performing backup with NTbackup. Revert back with the result of NT backup.

We hope this will help.

[Rohit_Sonawale]

Kindly update us on this issue.

[Sheetal_Risbood]

Hello,

In reference to our previous reply to your post, we would request you to update us on the progress.

However, if we do not receive your intimation within two business days, this post would be 'assumed answered' and archived.


Thanks.

[Sheetal_Risbood]

Archiving the post as per our previous reply