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10d AOFO says Microsoft VSS not supported by XP Pro

Mark_Berry
Level 3
Partner
Hi,

I'm using Backup Exec 10d with AOFO to back up a Windows 2003 Server and a Windows XP Pro workstation in the same job.

On the backup policy's Advanced Open File pane, I checked Use Advanced Open File Option, and I selected Microsoft Volume Shadow Copy Service, with Snapshot Provider set to Automatic - Allow VSS to select the snapshot provider.

On both the server and the workstation, the Volume Shadow Copy service is enabled, with Startup Type = Manual and running in the Local System account.

The server backup works fine. I get the following message on the workstation:  "VSS snapshots are not supported on the version of the operating system running on the target computer."

According to http://seer.entsupport.symantec.com/docs/264415.htm, VSS should work with XP.

How do I use AOFO with VSS to back up my XP workstation?

Mark

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