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9.1 Install fails at MSDE

jmobley
Level 3
I can not install veritas 9.1
It fails while installing the MSDE portion
Logs aren't very informative.. (both the veritas log , and the MSDE log)
The server IS a domain controller


Is this really my only support option?Message was edited by:
jmobley
3 REPLIES 3

researcher1
Level 2
Can you find the keyword 'fail' or 'error' within either of the logs (not including the error directories and files)?

If not post the contents of your bkupinst.log.

I ran into some MSDE install issues while installing BE9.1. In order to correct, I had to remove MSDE from my system, and attempt an isolated install of just MSDE. The msde error logs were able to suggest a registry/file change for the sqlsrv32.dll, and a second error suggested (since my system was using certificates) that I updated the registry by adding certificate=0.

Tom

tejashree_Bhate
Level 6
Hi,

Please let us know if you have followed the steps mentioned earlier and whether it has resolved your issue.

If the issue still persists, please let us know the latest updates.

You can also refer to the technote given below

(title) Backup Exec installation fails with the error: "Failed to install MSDE 2000 BKUPEXEC instance. Please review C:\WINDOWS\MSDE_BKUPEXEC.log for more details. Failed to install third party products

http://support.veritas.com/docs/272371


Thanks.


NOTE : If we do not receive your intimation within two business days, this post would be "assumed answered" and archived.

Sheetal_Risbood
Level 6
Archiving the post as per our previous reply